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  1. Firewalla
  2. Troubleshooting
  3. Common Issues

Common Issues

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  • Cannot access YouTube, Google Classroom or other Google sites
  • Dealing DNS over HTTPS and DNS over TLS on your network
  • Device is slow to get an IP address – Spanning Tree Protocol (STP)
  • Firewalla APP on iPhone cannot discover Firewalla box
  • Firewalla's cloud domain is blocked by OpenDNS
  • How to solve "Invalid QR Code" error during installation?
  • Troubleshooting Guide: Family Mode or Ad blocker not working
  • Troubleshooting: Can't connect to the Firewalla VPN Server
  • Why am I seeing device with bogus IP/MAC address like 255.255.255.255/FF:FF:FF:FF:FF:FF
  • Why aren't Family Protect or Ad Block working?
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