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  1. Firewalla
  2. Troubleshooting

Troubleshooting

Common issues, troubleshooting tips and procedures.

Tips & Procedures

  • Resetting Firewalla Purple
  • What to do If the ISP requires captive login/authentication via Web
  • Ethernet Port Lights
  • Changing MAC Address on Ethernet Port 4 - Gold
  • Invalid LAN Subnet
  • Troubleshooting (When Running Firewalla)
See all 12 articles

Common Issues

  • Can not access YouTube, Google Classroom or other Google sites
  • Can't connect to Firewalla VPN Server
  • Dealing DNS over HTTPS and DNS over TLS on your network
  • How to solve "Invalid QR Code" error during installation?
  • Troubleshooting Guide: Family Mode or Ad blocker not working
  • Why am I seeing device with bogus IP/MAC address like 255.255.255.255/FF:FF:FF:FF:FF:FF
See all 7 articles
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