Troubleshooting
Common issues, troubleshooting tips and procedures.
Tips & Procedures
- Resetting Firewalla Purple
- Gold Installation: If your ISP requires login/authentication via Web
- Ethernet Port Lights
- Changing MAC Address on Ethernet Port 4 - Gold
- Invalid LAN Subnet
- Troubleshooting (When Running Firewalla)
Common Issues
- Can not access YouTube, Google Classroom or other Google sites
- Can't connect to Firewalla VPN Server
- Dealing DNS over HTTPS and DNS over TLS on your network
- How to solve "Invalid QR Code" error during installation?
- Troubleshooting Guide: Family Mode or Ad blocker not working
- Why am I seeing device with bogus IP/MAC address like 255.255.255.255/FF:FF:FF:FF:FF:FF