Troubleshooting
Common issues, troubleshooting tips and procedures.
Tips & Procedures
- What to do if you can't access modem from inside Firewalla network
- What to do if Firewalla's blocking features aren't working
- Tutorial: Troubleshooting Network Reachability Problems with Traceroute
- Tutorial: Using Ping to Detect Network Problems
- Why is my Android device disconnecting in Simple Mode (Legacy)?
- Blocking Apple Private Relay Using Firewalla
Common Issues
- Cannot access YouTube, Google Classroom or other Google sites
- Dealing DNS over HTTPS and DNS over TLS on your network
- Device is slow to get an IP address – Spanning Tree Protocol (STP)
- Firewalla's cloud domain is blocked by OpenDNS
- How to solve "Invalid QR Code" error during installation?
- Troubleshooting Guide: Family Mode or Ad blocker not working