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  • Avatar
    DanM
    • Edited

    @Troy Dampier
    I had a similar issue about a year ago. Firewalla corrected the balance.

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    Troy Dampier

    @Troy Barwick - I wanted to use the discount to offset some of that cost :)

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    AZ

    I ordered 3. Discount code offset shipping so I can’t complain.

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    Firewalla

    We seriously underestimated the demand, the available units will likely run out in the next 30 min 

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    DanM

    I’m watching the purchase pop-ups, need a more powerful graphics card 😊

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    J

    @Firewalla Congrats on the success of the AP7 product launch with you seriously underestimating the demand. Glad I got 2 and the discount code offsets shipping like others have said, so I think the Firewalla team has been fair on pricing and the discount code. Looking forward to receiving them. How do we know which wave our order landed in for the 7-37 days shipping?

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    UGrant

    I am in for one now but waiting to grab three ceiling units in a few months

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    Firewalla

    Sold out

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    Cyberusty

    Congratulations on your amazing EA launch of AP7!

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    DummyKid

    @firewalla

    I am interested in how the final price get changed/updated after I placed the order.

    i got 3 units and from Bay Area, when I checked out. the price was $992.03 based on my credit alert. However, a few minutes later, my credit sent out another alert saying the charge was (updated to) $1015.58

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    Firewalla

    @dummykid, usually that is due to taxes adjustments. You can send help@firewalla.com if you have further questions

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    Firewalla

    Thank you so much for supporting our AP7 Early Access Launch! We sold out in the first 40 minutes :)

    We will be shipping units in waves, following FIFO (First In, First Out) order starting next week. If you missed out, our next batch is expected to arrive in March 2025 — we may have another sale in February 2025.

    We're so excited for everyone to receive their AP7s! Just like our Firewalla units, you can be assured that your AP7 will be even more powerful in 2025. :) Your support means the world to us, and we appreciate each and every one of you!

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    Cyberusty

    How many AP7's were sold in this EA launch?

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    Kevin King
    • Edited

    *Nooooooooo*!!!! I missed it by 10 minutes.... Had it in the cart and it was "Sold out" when I clicked through to buy it. 🙃

    Will there be another pre-sale notification? Any chance for a reservation this time for the suckers who missed the first? 😅

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    Manny Cavalier

    The sale on Feb., will it still be for US only?

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    Dennis

    Anyway to tell what place we are in line? Do you have an estimate on how long it will take to ship all the order placed today?

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    Ivan

    Was planning to get two but wasn’t able to. Just checked and it’s sold out. Anyway possible to get it?

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    Firewalla

    Bulk Reply:

    @cyber We never disclose sales numbers

    @manny We may plan another (maybe) pre-order sale in February for the March batch. We are still working with our supplier on convincing them price the none USA version less (due to low quantity build cost).

    @Dennis, can't tell your place in line

    @Ivan, have to wait, everything is gone. But it is possible someone may cancel their order today, you should check back may be randomly. 

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    GamerZer0

    Had a meeting and missed the release... Now the page is 404... and lower left corner of website teasing me of all the people who placed order for the AP7 40 minutes ago 😭😭😭

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    Eibensl

    Congrats to everyone participating in the initial release of the desktop version; I'm holding off until the ceiling mounted version comes out, but will be interested to read all of your observations on performance and functionality of Firewalla's first AP. 

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    Larry

    Whew, glad I got my AP order in when I did.  I had a meeting run past noon and placed my order as soon as I could.  Got confirmation email at 12:14pm so now I will be relentlessly stalking the shipment and following for the ceiling mount versions.  Looking forward to the testing!

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    mikehuxley

    Are you able to use the pre order to predict uptake?

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    MICHAEL CHIN

    Missed it 😭😭😭
    For a raincheck, can I get the AP7 bundled with the 10g switch 😉

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    Lazarus

    Price was perfect Firewalla team! I’m losing my mind holding back on people complaining about shipping costs- fr? There’s no such thing as free shipping. Never has been never will be. $300 for WiFi7 APs and the firewalla backend is a steal

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    ejfahs

    @firewalla

    Are these AP7 units already stateside and shipping locally, or are they drop shipping from the MFR (I assume China)?

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    Firewalla

    Shipping from Anaheim/CA

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    M

    Hopefully the fires dont burn all the stock down

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    Stephen Widup

    I'd love to see the next version of the AP7 have a 10GBE downstream port rather than a 2.5GBE.  If I need to daisy chain from the AP, I'd love to be able to support full wired speed on the back side.

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    Ross Sargent

    I'll be keeping my eyes out for the ceiling mount model. I have some Omada mounts now but am looking to consolidate to one platform, and I've really enjoyed my Firewalla box so far!

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    J C

    It’s been a few weeks since the last update. It seems the early access sale was a success based on the messages about it being sold out. I feel fortunate to have a confirmed order for two units (and am surprised by the number of messages from people that ordered three units).

    I’ve searched but haven’t been able to find an answer to this question.

    When should people anticipate shipment of early access units?

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