If you encounter any issues, feel free to email us at help@firewalla.com or use this link to create a support case, and our engineers will help you directly.

A Firewalla unit (Any Gold or Purple unit in router mode) is required to use the AP7

STEP 1: Get your Firewalla Box and App BETA ready

Firewalla AP7 Desktop is in the BETA stage.

WARNING: Beta software is stable and usable, but it is NOT perfect – there will be bugs. 

To get your Firewalla AP7 running, please follow these steps:

1. Install App 1.64 Beta 

• iOS: https://testflight.apple.com/join/Nr0IMETY
• Android: https://play.google.com/apps/testing/com.firewalla.chancellor

2. Next, upgrade your Firewalla Box 1.980 by joining the box Beta program

• Launch the Firewalla App > Settings > Advanced > Beta Program
• Turn on Join Box Beta Program

STEP 2: Get to Know the Hardware

• Firewalla Access Point has 2 bridged ethernet ports: one 2.5 Gbps, and the other 10 Gbps. 
• The Access Point powers on by itself after the power supply is connected to the unit. More details are available in the AP7 Troubleshooting Guide here. 
• The LED light on the front is used to show the status of the Access Point. 
  

  Light	Status
  Solid Blue	Normal
  Blinking Blue	Applying Configurations
  Solid White	Upgrading
  Blinking White	Ready for Pairing
  Solid Green	Locating
  Blinking Green	Pairing
  Solid Red	Booting Up, or System Error (Rare)
  Blinking Red	Network Down

• On the back, there is an "action" button with an LED light next to it, function TBD.
• The reset button on the bottom of the device can be used to reset the Access Point to factory settings. Learn more about how to reset Firewalla AP7. 

STEP 3: Wire Up the Access Point

The setup process per Access Point may take 5-10 minutes (including software updates); please be patient. 

STEP 3-1: Power On the Access Point. 

Power on the Access Point with the power adapter that comes in the box. If you want to use your own adapter, make sure it's at least 12V 5A. 

• Please note that we only support setting up one Access Point at a time. If you have multiple Access Points during set up, connect them to power one at a time (paired Access Points are OK to remain powered on). 

STEP 3-2: Connect the Access Point to a Firewalla Box 

If it's the FIRST Firewalla Access Point to be set up with your Firewalla router, connect one end of your ethernet cable to the LAN port of your Firewalla Box or a switch connected to the Firewalla LAN port. Connect the other end to either the 2.5Gbit or 10Gbit port of the Firewalla Access Point.

Once connected, the front LED light will blink white, indicating that the device is ready for pairing. 

For additional Firewalla Access Points:

Firewalla Access Points support Wi-Fi mesh with Ethernet or Wi-Fi backhaul.

Wi-Fi backhaul: After connecting the additional Access Point to power, follow Step 4 to set it up. After setup, it will wirelessly connect to the Firewalla box through the paired Access Points.

Ethernet backhaul: After connecting the additional Access Point to power, use an ethernet cable to connect any port on the additional Access Point to:

1. A LAN port on the Firewalla box (it must be on the same LAN as the paired Access Point).
2. A switch connected to a LAN port on the Firewalla box.*
3. Any port on a paired Access Point (chained).

Please note that only one Access Point can be paired at a time. During pairing, please leave other unpaired Access Points powered off (already paired Access Points are OK to remain powered on).

*When connecting additional Access Points through a switch, there are a few ways to do this:

1. Connect all Access Points to the switch directly.

2. Connect one Access Point to the switch, and wirelessly connect the rest.

3. Connect one Access Point to the switch and connect additional Access Points to the paired Access Point (chained).

STEP 4: Setting Up with the App

Open the Firewalla app on your phone, and go to the main screen of the Firewalla Box you are setting up your Access Point with. For Access Points connected via Ethernet, a banner will appear on the top of the screen. Tap "Pair" to begin the pairing process.

Alternatively, you can scroll down to find and tap on the Wi-Fi button, then tap Access Point -> Add Access Point. The App will guide you through the process. 

The app will ask you to create a Wi-Fi for the first Access Point. Select an existing LAN/VLAN to create the Wi-Fi on, or tap New Network, enter a VLAN ID, and Firewalla will automatically create the Wi-Fi and a new VLAN.

If you would like to use the same SSID + password as your existing third-party APs, we recommend disconnecting them or changing the SSID of the third-party APs to something else before creating the new Firewalla Wi-Fi.

For additional Access Points, the app will confirm the existing Firewalla Wi-Fi before setting up.

The setting up process may take 5-10 minutes. After setting up, the access point usually takes another 1-2 minutes to initialize and start broadcasting your Wi-Fi.

Note: If you have multiple Firewalla Access Points, any Wi-Fi created will apply to all of them. The Firewalla AP7s are installed as a set, and individual control is not available.

STEP 5: Get Started with Firewalla AP7

This article shows the first steps to creating your Wi-Fi and all the new features available:
Getting Started with Firewalla Access Point 7

Learn more about microsegmentation with the Firewalla AP7:

Other Firewalla AP7 articles: 

• Building Zero Trust with Firewalla
• Segmentation and Microsegmetation Tutorial
• Firewalla AP7 Troubleshooting Guide

For AP7 beta feedback and discussions, please join our AP7 Community page here.