How to turn off MAC Address Randomization?

Nowadays many devices support MAC Address Randomization, which enables the device to use a different random MAC address for each Wi-Fi SSID, to prevent the device's activity and movement being tracked on networks. It is often called Randomized MAC or Private Address. 

With MAC Randomization turned on, Firewalla may not be able to track the device because it may be discovered as a new device when it uses another random mac address to connect to the network. All the existing rules configured for that device may not work any more. 

For Firewalla to identify and protect your device properly, please follow the instruction below to turn off MAC Randomization on the network monitored by Firewalla.

MAC Randomization is per SSID based. Turning it off in your own network will not stop you from enabling it in other Wifi networks, such as Public WiFi.

Note: After the MAC Address randomization is turned off, the device will be discovered as a new device on the next connection to the network. 

• iOS
• Android
• Windows

iOS

Android 

1. Open the Settings.
2. Tap Network & Internet -> Wi-Fi.
3. Tap the gear icon associated with the network monitored by Firewalla. 
4. Tap MAC address type.
5. Tap Phone MAC.
6. Re-join the network. 

Windows

1. Select the Start button, then select Settings  > Network & Internet > Wi-Fi  > Manage known networks.
2. Choose the network monitored by Firewalla, then select Properties, Turn off Use random hardware addresses for this network.
3. Re-join the network. 

See more details from Microsoft: https://support.microsoft.com/en-us/help/4027925