The Firewalla Gold, Gold SE, Gold Plus, and Gold Pro have two out-of-band methods for you to access the unit's console. The out-band accesses can be used to access the box in case the network is down.
- via HDMI monitor + keyboard
- via console port
Login (via SSH)
Please refer to our guide on accessing Firewalla using SSH.
To access the console terminal, go to Box Settings -> Advanced -> Configurations -> Console.
Username: pi
Password: tap on the password field to reveal. (Reset Password if it's the first time using it)
Using a monitor display and a keyboard:
1. Connect a monitor display to Gold's HDMI Port.
2. Connect a keyboard to Gold's USB port.
3. Enter the username and password to log in.
Using console port:
Mac OS:
1. Connect the console port on Firewalla Gold with your Mac:
- For Gold, Gold SE and Gold Plus, use a USB to RJ45 console cable.
- For Gold Pro, use a USB to USB-C (type C) data cable.
2. Open the Mac OS terminal ( Use the Finder to go to Applications > Utilities > Terminal.)
- For Gold Pro, install PL2303 Serial on your Mac and keep it open.
3. Use the following commands to find the OS X USB device name:
macbook:user$ ls -ltr /dev/tty.*
For Gold, it may look like this:
crw-rw-rw- 1 root wheel 20, 6 9 8 13:03 /dev/tty.usbserial-14140
For Gold Pro, the name may look like:
crw-rw-rw- 1 root wheel 20, 6 9 8 13:03 /dev/tty.PL2303G-USBtoUART110
4. Connect to the USB port with the command below followed by the router USB port speed 115200:
macbook:user$ sudo screen /dev/tty.usbserial-14140 115200
Here, we use an USB device name of the Gold as an example, you should replace "usbserial-14140" with the name you find in step 3.
5. Enter the username and password to log in.
Windows:
1. Connect the console port on Firewalla Gold with your PC:
- For Gold, Gold SE and Gold Plus, use a USB to RJ45 console cable.
- For Gold Pro, use a USB to USB-C (type C) data cable.
2. Locate the correct COM Port( Windows Start -> Device Manager -> Ports). Note which COM port it is using. Here, we use COM7 as an example.
3. Start a Terminal emulator application such as PuTTY. Configure the following parameters:
- Session -> Connection Type: Serial -> Serial line -> COM7
- Speed -> 115200
- Connection -> Serial-> Serial line -> COM7
- Flow control -> None
4. Click Open to open the terminal.
5. Enter the username and password to connect to log in.
Linux:
1. Connect the console port on Firewalla Gold with your computer:
- For Gold, Gold SE and Gold Plus, use a USB to RJ45 console cable.
- For Gold Pro, use a USB to USB-C (type C) data cable.
2. Open the Linux Terminal window.
3. Use the following commands to find the USB port number:
ubuntu$ ls -ltr /dev/ttyUSB*
crw-rw-rw- 1 root dialout 188, 0 Nov 12 12:03 /dev/ttyUSB0
4. Connect to the USB port with the following command followed by the router USB port speed 115200:
ubuntu$ sudo screen /dev/ttyUSB0 115200
5. Enter the username and password to connect to log in.
Comments
2 comments
Hello, I've a gold and I'm trying explore console connection by using my Mac {MacOS Monetary}. I tried with USB-C-to-RJ45 cable and with my hub too but both didn't help mac recognizing the usb device. I went thru couple of apple blogs and suggested a driver needs to be installed. I tried couple of them but so far no luck. Is it possible to update the instructions with the possible drivers you are using to establish connection? Thanks
Which brand of cable are you using? RJ45 console cables are weird beasts in that they're actually serial cables replacing the older DB9 cables, not USB or ethernet cables despite their connectors. So for USB-A to RJ45 you just need to make sure you've got a reasonably well-supported USB-to-serial chip in them, e.g. not the million fake Chinese ones (counterfeit FTDIs seem to be the biggest problem). If it's a no-name cable that you're having trouble with, try going to Amazon and looking for reviews of known-brand cables that are confirmed to work with a Mac.
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