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876 comments

  • Avatar
    Troy Dampier

    Installed new FWGPRO and is working.  However, I had a similar problem with my USB Wi-Fi adapter as with my old one - which I just replaced - it worked fine after a reboot but did not work just hot-plugging the USB WiFi adapter. 

    Now it is disappeared again and won't show up even if I put it in compatibility mode.  

    I only use the USB WiFi occasionally as i have APs connected to VLANS. 

    I opened a ticket and sent the logs

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    Firewalla

    Thanks @troy, will have them follow up 

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    Gavin

    @Manny:
    When I think travel router I think something that will give me decent VPN, not necessarily a full blown firewall. With the Purple able to pull off 500 mbs WireGuard, assuming the hotel will give you that, I think is plenty.

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    Firewalla

    Here is the firewalla app 1.62 release video; app 1.62 is required to run the Gold Pro, and it is currently in early access mode and will be in production before September. 

    https://youtu.be/cfvBt58OBuk

     

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    Veli Pekka Nousiainen

    @Firewalla wrote earlier:
    "Updates

    Wave 1: completed
    Wave 2: waiting for customs clearance. (should be this week)
    Wave 3: getting shipped to USA (likely next week)"

    I'd say Wave 1: incomplete...?

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    Firewalla

    @veli, are you not receiving yours? if not, please check your email, make sure you answered any questions from our support team. You can also send help@firewalla.com an email 

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    Stuart Munro

    Thank you for the shipping info can’t wait for the arrival of the device.

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    AlwaysHasBeen

    @firewalla have wave 3 invites gone out yet?

    Additionally, wondering if I could still get some use out of my gold plus after I receive my pro? I have some extra space on my network rack where the pro will go and wouldn't have an issue leaving both racked.

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    Firewalla

    Update: 

    • The majority of wave 2 is out. 
    • A minor portion of wave2 and all of wave3 will be out early next week (week of 14th)

     

     

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    Firewalla

    @AlwaysHasBeen, Wave 3 invites out already.

    You should be able to resell the plus. If you want to keep it, you can either run it as a network segment, or use it as a dedicated VPN server. 

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    Ram!

    Tracking numbers for wave 2 also sent out ?

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    Firewalla

    @Ram! Tracking is a bit slow. If you are not in the USA and also with wave 2, you need to wait until later this week or early next week.  

    (This is our first time importing from Taiwan, we are not used to the new system yet ... reason for beta)

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    Ram!

    I’m in Canada also part of wave 2, shouldn’t be that off than US :)

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    Eric Sather

    Is the MSP portal supported by the Gold Pro? I didn't think about it and added it. Seemed to work initially, but now my firewalla box is unreachable. Traffic still seems to be flowing though. 

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    Zero Cool

    Yes, it is if you're in beta.

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    Firewalla

    @Eric Sather, I have created a ticket for you. Want to learn more about msp + not reachable problem. 

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    Firewalla

    Our designer want to make a collage of firewalla gold pro installs and send it to our community, if you don't want your photo used, please let me know. 

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    Chester B Weber

    You can use this one :-)

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    Chester B Weber

    Or this one

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    Firewalla

    Oh yes! If you have images/photo's, please post here!! 

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    Christopher Ferrante

    Feel free to use my photo

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    Firewalla

    Thank you all! 

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    Firewalla

    Update: 

     

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    Stuart Munro

    Firewalla thank you Gold Pro showed up today , powered off cable modem. Unplugged gold matched up wan and lan ports on the gold pro from the lan powered on modem and opened the firewalla app scanned the QR code and said restore 4 mins later up and running again.

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    Gavin

    So one of the most useless updates is "your shipping label has been printed" or "we're waiting to receive your item". Just tell me when it is arriving already :) Just got a WiFi 7 system with 10 gig ports for wired backhaul. Can't wait.

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    Firewalla

    @stuart, thank you for the feedback. 

    @Gavin, :) our warehouse just told us many of the wave 2 and 3 units are getting to USPS this afternoon. (friday)

     

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    Veli Pekka Nousiainen

    @Firewalla
    Bad news about the logistics abilities and the PR of your Co.
    email:
    "Customer Success (Firewalla)

    Jul 11, 2024, 12:22 PDT

    Hi Pekka,

    I have checked the issue with the operations team. It appears that your order is no longer able to be sent as early access due to restrictions on logistics. The team is working to get the Gold Pro ready for release to pre-orders, and you can expect your order to ship in October/November."

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    Firewalla

    Hi Veli,

    If you received the "invitation" email, you are invited. If not, you are not. 

    If you did receive that email, please reply to the case you opened, we will investigate. Again, early access units are limited, we are trying our best to randomize that delivery.

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    Chester B Weber

    @Eibensl, no. Why do you ask?

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    Eibensl

    @Chester Disregard. Looks like you're using DACs.

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