Firewalla Purple re-flash stuck installing

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Mbkeane

• May 26, 2026 00:42

My firewalla purple I use for traveling had not been used in 8-9 months. I started using it again and worked fine the first day.  On the second day it was dead.  I suspect over night it tried updating itself from being behind many patches and bricked itself.  I tried to reset it but reset failed.  I tried to re-flash it and the status light never made it past the blinking blue status of "installing".  Any suggestions on what to do next?  

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  FirewallaSupportDesk

  • May 26, 2026 01:19

  If you just power cycle the Purple, how is the status light changing? Status Lights Definitions (When Booting up/Running)

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  Mbkeane

  • May 26, 2026 02:02

  I assume at this point, power off the firewalla (been stuck in "re-flash" for 2 hours) and remove the SD card then power on with no ethernet cable.  In this case it flashes blue for probably 5 minutes before turning off.  

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  FirewallaSupportDesk

  • May 26, 2026 04:03

  It sounds like Purple's system isn't up. Have you tried to use a different power supply (5V 3A)? See if it makes any differences. 

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