Firewalla AP7 Ceiling Version (Status and Updates)

Pinned

Comments

259 comments

  • Avatar
    Larry

    X553 should be in my hands Tuesday. My t bracket mount (separate order placed same day) has not shipped though.

    0
    Comment actions Permalink
  • Avatar
    BilboHobbit

    Rocking two brand spanking new AP7Cs as of yesterday. The installation took about 30 or so minutes for the 1st one and about 15 or so minutes for the 2nd one. Loving them so far, they work as advertised :)! Replaced two EAP670s and not going back. I essentially replicated my configuration of multiple VLANs from Omada. The only issue I ran into while transitioning from Omada/EAP670s was that two of Kasa devices couldn't reach Homebridge, so had to "allow" HomeBridge hub in the config of these two devices. I will look to explore new layer 2 segmentation features (VqLANs, etc.) soon.

    2
    Comment actions Permalink
  • Avatar
    Firewalla
    Shipping Update 4/28
    • We will be able to send out all AP7C orders on May 2nd
    1
    Comment actions Permalink
  • Avatar
    Ali Alsaleh

    I got my 4x ceiling mount Firewalla devices today. I love how simple it was to setup and get configured. The unit is VERY well made and the bracket is simple and sturdy. 

     

    Here is my only complaint. While the bracket works for single gang and double gang boxes it's not a great install experience for a single gang remodel box. It won't sit flush and my 2 options are either to install screws into the drywall (goes against everything inside me) or increase the size to a double gang and have it sit flush. 

    0
    Comment actions Permalink
  • Avatar
    John Harrold

    Ali have you tried getting a 2-3 small washers and putting them between the gangbox and the bracket? You may have to adjust the number until the spacing is the thickness of the gangbox edge and that should prevent the tilt.

    0
    Comment actions Permalink
  • Avatar
    Ali Alsaleh

    Yes i did try that and it just made it more unstable. I think the root of the problem is that the bracket's holes are not centered and it only get's worse when the unit is mounted to it. Had there been a set of holes centered (Single Gang) and another set farther out (Double Gang, as is) then it would not have been an issue? OR the second option would have been to make a bracket that extended more to the sides to possibly allow it have exterior leverage?

    I'm not a designer but looking at other mounts i've installed like eero and Ubiquiti, there is plenty of surface area that sets their mounts flush to the ceiling. 

    0
    Comment actions Permalink
  • Avatar
    Firewalla

    We have a few installations with single gang, not sure if I understand the problem fully. Do you mean after screwing in the plate, does it wobble? or not staying in place? Is the orange stick to hold it in place? (I'll get someone better to answer this too)

    1
    Comment actions Permalink
  • Avatar
    Ali Alsaleh

    Here are some more photo's showing how the bracket does not fit with a single gang box. The orange is actually my CAT6 ethernet cable coming out of the box. 

    If I apply pressure it bends the bracket to get it to touch the ceiling. 

    This is how it sits when mounted. 

    0
    Comment actions Permalink
  • Avatar
    Support Team

    Agreed with John above — adding some washers in between should help. From the pictures you sent, the holes for mounting the bracket aren’t flush with the surface of the gang box. When you tighten the screws, the bracket gets tilted, and installing an AP device on it would make it look even worse.

    0
    Comment actions Permalink
  • Avatar
    John Harrold

    He said he tried the washers and it didn't help.

     

    Ali, I appreciate you posting this. I'm going to have two new wires run and when I do, I'm going to have double gang boxes installed. 

    0
    Comment actions Permalink
  • Avatar
    Firewalla

    The single gang box we used doesn't have notch in the middle screw area.

     

    Here is how above kind looks like in our emulated ceiling

    1
    Comment actions Permalink
  • Avatar
    Ali Alsaleh

    I'm going to 3D print some washers to test tonight when I get home. If that does not work, I'll upgrade my boxes to 2-gang for stability.

    I see the orange one you all used and that's a mud ring not a box. The issue with using a mud ring is that you will be exposing the attic of a home to the air-conditioned space along with dust. I think the biggest issue is the mount needs to be centered when attaching so there is no leverage from another side. Had there been holes in the center of the mount and then a 4 hole pattern (as is) then it would have worked beautifully. Unfortunately the way the mount is designed there is no way to put holes in the middle as they will interfere with other parts. 

    If look at Ubiquiti and eero they have more surface area, and the holes are centered. 

     

    0
    Comment actions Permalink
  • Avatar
    Firewalla

    The double gang box will provide the 4 holes needed for sure. May I know where you got your single gang box? We looked over homedepot, all the single gang boxes are like the orange one I showed you. 

    0
    Comment actions Permalink
  • Avatar
    John Harrold

    This is what Home Depot looks like to me. Ali it looks like you currently have something like the one with flages (upper right). If you replaced it with something without the flanges (lower left) it might work better. 

     

    -1
    Comment actions Permalink
  • Avatar
    Ali Alsaleh

    Carlon 1-Gang 20 cu. in. PVC Old Work Electrical Switch and Outlet Box (B120R) B120R - The Home Depot

    Here is the single gang box from Home Depot:

    Product Information

    Internet # 202077323

    Model # B120R

    UPC Code # 034481124030

    Store SKU # 141206
     
     
    I do agree that using the 4 holes with a double gang would be the "Ideal" mounting position. 
    0
    Comment actions Permalink
  • Avatar
    Ali Alsaleh

    Hi John, All the options you list in your photo are for "New Construction" and would be installed prior to drywall or cutting open your drywall to install and they are doing patch work. Both the option I'm using and the orange ring that firewalla used in their testing are meant for "remodel" where drywall is already in place and finished. Secondly every option you listed also requires that the box be installed along a stud where that is not how you would install a remodel box that allows installation anywhere and is secured with the adjustable clamps. 

    0
    Comment actions Permalink
  • Avatar
    John Harrold

    That was more in response to the statement that all of the gangboxes they saw at home depot were like the orange one they showed. I wish you luck. You're more hands on than I am. I don't have the confidence to start cutting holes in my ceilings :)

    0
    Comment actions Permalink
  • Avatar
    Ali Alsaleh

    After lots of testing i was able to get a remodel box to work as is with a 3d printed spacer with a thickness of 2.08mm. It's still a little wobbly since it's only secured from one side but it works. I'll still probably upgrade my boxes to a 2-gang for stability. The spacers i was using yesterday were either too thin or too thick. 

    I've uploaded the print profile to makerworld for anyone that needs it. I'm still looking into making a side cover profile that will come in a few weeks as well to hide the ports. 

    https://makerworld.com/en/models/1372832-firewalla-ceiling-ap-mount-remodel-box-spacers#profileId-1419612

     

    1
    Comment actions Permalink
  • Avatar
    Firewalla

    Awsome. Ali Alsaleh

    1
    Comment actions Permalink
  • Avatar
    John Harrold

    I think it looks pretty good. 

    1
    Comment actions Permalink
  • Avatar
    Larry

    Got my AP7Cs but my install is stalled as the drop ceiling bracket I ordered the same day has not shipped yet.  Maybe I will try to do something temporary as I can hardly wait.

    0
    Comment actions Permalink
  • Avatar
    Customer Success

    Hi Larry all ceiling brackets should be shipped by the end of the week. Thanks!

    1
    Comment actions Permalink
  • Avatar
    Larry

    Thank you.  I will probably go ahead and rig something up because while they look great sitting on my desk I want to start playing.  

    0
    Comment actions Permalink
  • Avatar
    Firewalla
    Shipping Update 5/2
    • All units should be shipped today. (including the t-bar brackets)
    • On 5/5, we will be going to our standard shipping cycle. (shipping one day after order)
    2
    Comment actions Permalink
  • Avatar
    Firewalla

    Shipping Update 5/5

    • All AP7C units shipped
    • All new orders will be shipped 24 hours from payment
    2
    Comment actions Permalink
  • Avatar
    John Harrold

    You folks are awesome. 

    3
    Comment actions Permalink
  • Avatar
    Firewalla

    Our logistics team is awesome, getting stuff here to the US in the middle of a tariff driven shipping nightmare ... is not easy. 

    3
    Comment actions Permalink
  • Avatar
    Thomas

    Any update on when we could possibly see availability outside the US? Canada specifically in my case. 

    0
    Comment actions Permalink
  • Avatar
    Firewalla

    We are not getting enough interest on the ceiling mount unit outside of the USA. So, please do fill in the survey form if you can.

    We are very likely to have the AP7 Desktop ready for EU/UK in a few months. 

    1
    Comment actions Permalink
  • Avatar
    Firewalla

    The Firewalla AP7 Ceiling is out of beta! All AP7 Ceiling units are now running production software and are shipping within 1 business day after ordering.

    Thank you all for your support and feedback during the AP7 beta :)

    4
    Comment actions Permalink

Please sign in to leave a comment.