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Router Compatibility

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Firewalla
  • Edited

These are legacy compatibility problems with simple and DHCP modes. They are not applicable to Purple and Gold units

 

In addition to our compatibility guide here, here are routers we are investigating compatibility issues. 

  • Huawei HG659b rebranded Spark: Not compatible with simple mode.  Please use DHCP mode.
  • Mitrastar: Looks like it is a Huawei router. Not compatible with simple mode.  Please use DHCP mode.  Result blocking may not work.  We are looking
  • ARRIS (ATT) 5268:  Tap on devices and find device look like 5268AC, and do not put it in monitor mode!  (contributed by George L.) 
  • Netgear X6S may not be compatible.  Use the DHCP mode.
  • Fritzbox 6490 VPN may not work in Germany
  • Asus RT-AC68R may need to turn off Firewall before install. (to find firewalla)
  • 9/18 Actiontech T3200 may not compatible with DHCP mode. Network dies after one-hour usage.  Under investigation
  • 11/30  Technicolor TC8717T experiencing very frequent IP address changes. \
  • 2/1 Fritzbox 7490 (Simple mode will not work, DHCP only)
  • 2/1 Fritzbox 6490 (simple mode working)

Experimental Simple Mode compatible list  (In Alpha, not released)

  • Synology 2600
  • Netgear X4
  • Fritzbox 7490
  • Hitron CODA 4582
Brand               Model                        Simple Mode                DHCP Mode               
2WIRE 2WIRE ✅Compatible  
ARCADYAN VGV7519 ✅Compatible  
ARCADYAN SINGTEL WIFI ✅Compatible  
Actiontec C3000A ❌Not Compatible  ✅Compatible
Arris TG862G ✅Compatible  
Arris TG1682G ✅Compatible  
Arris 2Wire ✅Compatible  
Arris DG1670 ✅Compatible  
Arris DG2470 ✅Compatible  
Arris TG2492LG ✅Compatible  
Arris NVG468MQ ✅Compatible  
Arris NVG589 ✅Compatible  
ASUS RT-AC66U ✅Compatible  
ASUS RT-AC88U ✅Compatible  
ASUS RT-AC1200 ✅Compatible  
ASUS SRT-AC1900/Onhub ❌Not Compatible ❌Not Compatible
ASUS RT-AC5300 ✅Compatible ✅Compatible
ASUS RT-AC3100 ✅Compatible  
ASUS RT-N12 ✅Compatible  
ASUS RT-ACRH13 ✅Compatible ✅Compatible
ASUS Rapture GT AX1100 ✅Compatible  
Altice Altice One ❌Not Compatible ✅Compatible
AVM GmbH FRITZ!Box 3490 ❌Not Compatible ✅Compatible
AVM GmbH FRITZ!Box 6490 ✅Compatible ✅Compatible
AVM GmbH FRITZ!Box 7360 ✅Compatible  
AVM GmbH FRITZ!Box 7490 ❌Not Compatible ✅Compatible
AVM GmbH FRITZ!Box 7590 ✅Compatible ✅Compatible
Bell /
SEGAMCOM		 Home Hub 2000 /
F@ST 5250 		✅Compatible  
Bitdefender Bitdefender Box ✅Compatible  
BSKYB Sky Hub ✅Compatible  
BSKYB ADSL Router ✅Compatible  
BT Home Hub 4 ✅Compatible  
BT Home Hub 5 ✅Compatible  
BT Home Hub 6 ✅Compatible  
Cisco RV320 ✅Compatible  
Cisco Meraki ✅Compatible  
Compal CH7465LG ✅Compatible  
D-LINK DIR-615 ✅Compatible  
D-LINK DIR-810 ✅Compatible  
D-LINK DIR-818 ✅Compatible  
D-LINK DIR-842 ✅Compatible  
D-LINK DIR-859 ✅Compatible  
D-LINK DIR-868 ✅Compatible  
D-LINK DIR-879 ✅Compatible  
HITRON CGNM-2250 ✅Compatible  
HITRON Coda 4582 ❌Not Compatible ✅Compatible
HiWifi All models ✅Compatible  
Huawei B310s ✅Compatible ❌Not Compatible
Huawei B683 ✅Compatible ❌Not Compatible
Huawei B593s-22 ✅Compatible ❌Not Compatible
Huawei HG658 ❌Not Compatible ❌Not Compatible
Linksys EA3500 ✅Compatible ✅Compatible
Linksys EA6500 ✅Compatible ✅Compatible
Linksys EA6900 ✅Compatible ✅Compatible
Linksys EA9500 ✅Compatible ✅Compatible
Linksys E3000 DDWRT ✅Compatible  
Linksys WRT1900ACS ✅Compatible  
Linksys E1200 ✅Compatible  
NEC ATERM ✅Compatible  
NEC PR-400NE ✅Compatible  
Netgear N750/WNDR4300 ✅Compatible  
Netgear WAC120 ❌Not Compatible ✅Compatible
Netgear WNDR4500v2 ✅Compatible  
Netgear WNDR4500v3 ?  ?
Netgear R6220 ✅Compatible ✅Compatible
Netgear X6S /R7900 (AC3000) ❌Not Compatible ✅Compatible
Netgear X8 /R8500 (AC5300) ✅Compatible  
Netgear X8 /R8300 (AC5000) ✅Compatible  
Netgear R6700 ✅Compatible ✅Compatible
Netgear R6700v2 ❌Not Compatible ✅Compatible
Netgear R7000P (AC2300) ✅Compatible  
Netgear R7000 (AC1900) ✅Compatible  
Netgear C7000 ✅Compatible  
Netgear C7000v2 ❌Not Compatible  ✅Compatible
Netgear C3000 ✅Compatible  
Netgear C6300 ✅Compatible  
Netgear D7800 ✅Compatible ✅Compatible
Netgear Nighthawk AX12 ✅Compatible  
Netgear / Telstra v7610 ✅Compatible  
Netgear / Telstra DEVG2020 ✅Compatible  
Mikrotik RB2011UAS-2HnD Compatible with Experimental Simple mode  
Proximus BBox3 ✅Compatible  
SAGEMCOM F@ST 5260 ✅Compatible  
SAGEMCOM ADSL Router ✅Compatible  
SAGEMCOM F@ST 5280 ❌Not Compatible ✅Compatible
SAGEMCOM BBOX 3 ✅Compatible  
SAGEMCOM 3686 ✅Compatible  
Samsung SMT G7400 ✅Compatible  
Technicolor DJA0231 ❌Not Compatible LIMIT-DHCP
Technicolor DGA4131FWB ✅Compatible  
Technicolor TG789vac v2 ✅Compatible  
Technicolor DJA0230TLS ✅Compatible  
TENDA Nova ✅Compatible  
TP-LINK Archer C1200 ✅Compatible  
TP-LINK Archer C3200 ✅Compatible  
TP-LINK M5 ✅Compatible  
TP-LINK TL-R600VPN ✅Compatible  
TP-LINK Archer C5400 ✅Compatible  
TP-LINK Archer C2300 ✅Compatible  
TP-LINK Archer C7 ✅Compatible  
TP-LINK TL-WR841N ✅Compatible  
TP-LINK Archer D7 ✅Compatible  
TP-LINK Archer A7 ✅Compatible  
TP-LINK Archer C60 ✅Compatible  
TP-LINK Archer C50 ✅Compatible  
TP-LINK Archer C2600 ❌Not Compatible ✅Compatible
TP-LINK Archer C5 ✅Compatible  
Ubiquiti Edge Router ✅Compatible ✅Compatible
ZTE TR064 ✅Compatible ✅Compatible
ZYXEL EMG2926 ✅Compatible  
ZYXEL PK5001Z ✅Compatible  
ZYXEL C3000Z ✅Compatible ✅Compatible

 

 

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118 comments

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  • Avatar
    Ondrugs

    i'm using the Red with Mikrotik RB2011UiAS-2HnD. i assume it's in "simple" mode; i didn't mess with anything. is there a way i can tell?

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  • Avatar
    Support Team

    @Ondrugs

    If you are not sure, then likely it is running in Simple Mode.

    Find the "Monitoring" button on the Box's main page, you'll see the Firewalla Mode listed there.

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    Ondrugs

    thanks Melvin! it is in simple mode. seems to be fine.

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    Firewalla

    Anyone having issues with CenturyLink Zyxel C3000z?  In Simple mode?

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    Firewalla

    TRENDnet TEW-827DRU : May not be compatible with simple mode.
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  • Avatar
    deep

    MikroTik RouterOS will be a miracle as is wided used!
    Can you plan to support it?!

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  • Avatar
    Ondrugs

    @Ernesto, see above. My Mikrotik works.

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  • Avatar
    Firewalla
    • Edited

    FIREWALLA_TIP:[Linksys Velop] On the Linksys Velop if you are running into issues with upstream performance, please double check your QoS settings.  We think there is a small bug on how the velop calculates upstream QoS when running under Firewalla.  

    The fix is to clear QoS settings.

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  • Avatar
    Firewalla

    FIREWALLA_TIP:[Xfinity XB3]:  if you are attaching firewalla red to the ethernet port of the router, and not connecting, please try put a switch in between.  (we've seen one case, likely something to do with that particular router)

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    Firewalla

    Vigor2860ac works 

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    Firewalla

    From our user @casi Avm Fritzbox 6590 is compatible with simple mode

     
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    Firewalla

    From our user Edgewater 4550, not compatible with simple mode

     
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  • Avatar
    deep

    Confirmed working
    ZTE F660v2.2
    attached to LAN2 directly!
    Firewalla BLUE - Simple Mode
    In FTTx modem from ZTE port forward to Firewalla BOX IP for OpenVPN to work property!
    Monitoring working as expected!
    AdBlock custom lists as MVPS or uBlock Origin will be a PLUS.
    Not find an option to make internal scan may be I lack somewhere.
    Custom Rules are applied as Firewalla lacks to block adult content sites!
    Installed Pi-hole and the blocked ratio increases drastically!
    Must login via ssh to restart Pi-hole DNS and apply:

    sudo iptables -t nat -D PREROUTING -s 0.0.0.0/0 -d 0.0.0.0/0 -j PREROUTING_DNS_DEFAULT

    to work property!
    This week will. test on bunch of other routers and will provide results.
    N.B. It's working with MikroTik routers too. (stay tunned)

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  • Avatar
    Support Team

    @Ernesto Great info, thanks for the feedback!

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  • Avatar
    Firewalla

    One of our customers is having a problem with the simple mode on Asus ROG gt-ac5300, last firmware  3.0.0.4.384.81099 . 

    Anyone else have problems with this?

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    Firewalla

    Helix F75C not compatible with Simple mode, working in experimental simple mode

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  • Avatar
    Firewalla

    From our user:  If you are using a Red connecting to HP Switch 2520G-24-PoE, you may need to force full-duplex on the switch. Otherwise, the firewalla will not be able to connect.

     

    Following is the error: 

    Full Duplex Mismatch
    Duplex Mismatch on port 10
     
     
     
     
     
    Excessive CRC/% alignment errors
    Excessive CRC/Alignment errors on port 10
     
     
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  • Avatar
    deep
    • Edited

    Router Compatibility update

    Firewalla RED in Simple Mode
    working flawlessly behind Linksys E2500 FW: 3.0.05 build 2 Sep 14, 2018
    WAN - static IP from ISP
    LAN -  DHCP enabled and 2.4 / 5 GHz Wireless enabled, NAT 1194 UDP to Firewalla IP for OpenVPN to work

    N.B. Assigned a static DHCP lease for Firewalla RED box

     

     

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  • Avatar
    deep
    • Edited

    Router Compatibility update

    Firewalla RED in Simple Mode
    working flawlessly behind MikroTik 850Gx2 ROS and RB FW: 6.45.7
    WAN - static IP from ISP (eth1)
    LAN -  DHCP enabled on local bridge(eth2-eth5), NAT 1194 UDP to Firewalla IP for OpenVPN to work


    N.B. Firewalla RED box obtain a DHCP lease on which the NAT rule above apply!

     

     

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  • Avatar
    Firewalla

    From our customer, if you have a

    Motorola MT7711 (Xfinity) and want to disable ipv6

    ```

    Basic Router > DHCPv6

    Under DHCPv6 Prefix Setup, erase the prefix on that line, type in fe80:: and set the user-defined prefix to Enabled.

    Under DHCPv6 Server Settings, Enable the DHCPv6 Server.

    Under DHCPv6 More Settings, Disable Stateless DHCPv6.

    ```

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    Support Team

    Have anyone tried Firewalla with Spectrum Wave 2 Router? Is it compatible with simple mode?

     

    Thanks,

    Melvin

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  • Avatar
    Firewalla

    BT OpenReach Router (very old router, according to our customer).   If it has IPv6 activated, it may cause the initial pairing to fail due to IPv6 DNS lookup is slow.   If you have this problem, please let us know.   help@firewalla.com

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  • Avatar
    Michael Trew
    • Edited

    I've just received my firewalla Blue and happy to report that it seems to be working with no issues. I'm In the UK and it's working in simple mode with a Sky Q Hub.

    Details below.
    Manufacturer Sky
    Model ER110
    Firmware Version 2.11.2628.R

    WAN: MER DHCP

    LAN: DHCP on Sunology NAS.

    4x BTWholehome AP's

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  • Avatar
    Christian Olgaard

    Anyone has experience with TP-link CPE210 operated as an AP - Main router is R7000 (netgear).  I am having a hard time getting reliable access to to outdoor cameras connected to the TP link AP.  Any ideas to make connection reliable again ?  

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    Firewalla

    From customer: ASUS GT-AX11000  works nicely in simple mode

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    Firewalla

    "Your website lists the Linksys EA7500 v2 as not being compatible in Simple Mode. However I have tested it and it works perfectly fine. Including DDNS, UpNP, and VPN. I am running latest firmware. "

     

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    Firewalla

    From Our Customer: Orbi RBR840 may not be compatible with Simple mode.   

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    Firewalla

    https://www.netgear.com/home/products/networking/wifi-routers/R6230 this router according to one of customer work with simple mode, but have some problems.  He tried and DHCP mode and works well. 

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  • Avatar
    Support Team

    @skst, from what you describe, I think it's supported. Basically check:

    - if your devices have problem accessing network

    - if you can see network flows

    - if you can get alarms from time to time.

     

    BTW: DNS Boost dot should always be blue, it's strange if it's red. Are you using Android or iOS?

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  • Avatar
    Mark Blair

    I am using an ASUS RT-AC3100 router which shows that it is compatible with Simple Mode in the chart above.  I just received the Firewalla Blue on Saturday so I initially had it configured in Simple Mode but not all of my devices could be detected.  Plus Internet and some apps have been performing slow or disconnecting.

    I changed to DHCP Mode and turned off DHCP in the router and right away several devices were detected including some that I had no success getting working.  I am still playing with my configuration but I wanted to mention that this router may need to also be listed as compatible with DHCP Mode.  :)

    I will update this post if anything changes.

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