Firewalla Gold SE (2x 2.5Gbit + 2x 1Gbit) Pre-sale Updates

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    Paul Stahly

    The item I got hung up on the most is the limit that is posted on this device. The network connector is capable of 2.5 Gbps, but the device only supports ">2 Gbps" Does this mean that the system is not really capable of supporting inspecting the packets that can technically go through the router? Don't get me wrong, 2gbps is a lot, but if you factor in internal traffic, etc. it seems like this may be a little underpowered for the 2.5gbps ports. Maybe another question is if the packet inspection is only limited to traffic going through the WAN, then why does the gold support more than two bundled 1gbps ports? That all said, I am likely totally misunderstanding something, so clarification would be super helpful. Thank you.

    PS: I would second the request for a mounting plate for the Gold SE. 

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    Firewalla

    @Paul

    To understand the speed limit, we need to divide the problem into two parts. 

    1. I/O, This is the amount data can be moved from one interface to another. For example, 2.5Gbit interfaces (with a decent CPU) will be able to move 2.5Gbit data around.

    2. CPU, since firewalla can do deep packet inspection, it will need to use CPU/memory to exam traffic. This depends on how powerful the CPU is. 

    So in the case of the Gold SE is limited by the CPU processing speed, which is 2Gbit. (in reality it is a bit more since we always quote the lower end) So, if your network is equal or less than 2gbit, this unit should not slow you down. If you want full 2.5gbit, the Gold Plus (which has better I/O and CPU)  

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    Abhishek Desai

    @firewalla - in case where network is less than 2G - is gold plus and gold se performance similar - no latency differences etc…

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    Abhishek Desai

    Also @firewalla can you po help clarify paul’s question on if packet inspection is limited to traffic going through wan only…

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    Firewalla

    @Abhishek

    1. If you have a gigabit network, and don't need multiple ports, the purple unit is a good unit, and is cheaper. Gold Plus and Gold may be better if you want to run more containers (we feel docker implementation on Intel may be a bit more efficient, just a personal opinion)

    2. The 2gbit for Gold SE is WAN traffic. 

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    Firewalla

    Updates

    • If you are on the wave 1 early access, your unit is getting updated to 1.977 this week.
    • Wave 2 will likely start next week or the week after. If you still can register for this here https://forms.gle/esERooRyoNemSpmb6 (if you already registered, no need to do it again)

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    Paul Stahly

    @firewalla Will wave 2 of the beta still use the CNC cases, or will they utilize the final product housing?

    - Paul

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    Firewalla

    @paul

    edit: not CNC

    (let me double-check and get back to you..., we move too fast)

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    Paul Stahly

    @firewalla. Gotach. Thank you for checking so quickly. Looking forward to getting mine.  Fingers crossed I get into the 2nd beta group. 

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    1980cyber

    Quick question: if a friend of mine buys another Gold SE now and fills out the Wave 2 form, can he get in the wave 2 EA? 

    I am also thinking of getting another unit, I see the final price as $499, is that the case? When will you raise the price? 

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    Firewalla

    @1980Cyber

    Yes, you can apply wave 2 at any time, we are less restrictive this time.

    The pre-sale price will always be the lowest.

    The $499 price is something we calculated once we started the project. (Which is pretty much the original Gold was priced at). The retail price will highly depend on the supply chain, which we will know better in a couple of months. (and usually we do price adjustments when out of early access ... then another one when retail shipping starts)

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    Abhishek Desai

    When should we know if we are part of wave 2??

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    Firewalla

    Likely in the next two weeks. 

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    Firewalla

    Gold SE early access wave two will likely be shipping next week. 

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    Abhishek Desai

    awesome... @Firewalla - when would I/we know that we are part of the wave??

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    Firewalla

    likely when the unit ship, you will get a notification + tracking. 

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    Abhishek Desai

    thanks - looking fwd to it...

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    Firewalla

    The second wave of the Gold SE units will be sent out this week. Please watch out for a tracking number. 

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    Dave Taylor

    Is it possible to work with the Gold SE via HDMI out and USB keyboard like the Gold/Gold Plus?  That was a big selling point for me, the Purple is a great product but if the app can't connect to it then all you can do is repeatedly power cycle it and hope whatever the problem is sorts itself out.  I just realised from reading through the discussion that the HDMI/USB ports aren't really mentioned, they're only discussed for the original Gold.

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    Firewalla

    We never tested the GSE USB keyboard, but the HDMI part should work. I don't think it is optimized for graphics, but text (as in Linux command line) should work. 

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    Firewalla

    FYI, we started shipping wave 2 of the Gold SE units. If you are participating in the Gold SE early access, please remember:

    • These are running beta software (1.977). 
    • If you have issues, please get in touch with help@firewalla.com

     

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    Dave Taylor

    That's great, thanks, CLI access is all I need - it was actually a major reason for upgrading to the Gold from the Purple, being able to sort out problems via console access makes things much easier when an error condition that's unusual enough the app can't easily deal with it crops up.

    It could also be used to display things like nettop stats via a small attached display.  Has anyone on the beta program tried accessing the CLI via HDMI/USB keyboard?

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    Dave Taylor

    That requires that the Firewalla is accessible by both the app and LAN connection, it solves half the problem - more diagnostic info - but not the big one, how to go about fixing things when the app and/or network access isn't working.

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    Firewalla

    There is also Bluetooth, so in case your network is not working (LAN or WAN), you can just stand close to the unit, and that should get you back up and running. (in case of miss configuration of the WAN side)

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    Firewalla

    Since we are sending out wave 2, we have increased the Gold SE price a bit to $439 to reflect the maturity of the product. We may do another price increase after pre-sale delivery.

    We do not know the final pricing at the moment. 

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    Paul Stahly

    Got my Gold SE. only problem is where do I put it. All of my other gear is mounted to the wall, but without a mounting plate, I’m a little stuck. I knew it didn’t come with one, but I figured it would be a smaller roadblock than it turned out to be. A template in the box would be helpful…. Or allow me to buy one.

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    Firewalla

    @Paul, we are contacting our manufacturing facility and see if they can build some extra mounting plates. Will post here if they are okay with it. 

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    Kevin Bouchard

    Good morning,

    I started testing on the Gold SE unit I received. I'm quite disappointed with your family protection and ad blocker features. I make the comparison with AdGuard which is much more effective. Is this something you will improve? This is a big point that I thought was effective when choosing your unit.

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    Firewalla

    Can you please share how you configured the family protect feature on the Firewalla? There are various modes (native vs. third party) and also a list to turn off and on. See https://help.firewalla.com/hc/en-us/articles/115004304094-Family-Protect

    Also, it is good to have an example of what you mean by "much more effective", are you comparing firewalla with a browser blocker?

     

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