Games on PS4 Laggy when Monitoring is ON

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Nicky Bangcola

• October 26, 2020 11:12
• Edited

Hello, I noticed that when my PS4 box is monitored (no rules applied), games such as Fortnite and APEX Legends is laggy. However, when monitoring is off, the games play smoothly. I wonder if there are some Firewalla owners having the same issue and if there's a fix to this while monitoring is kept on. Thanks!

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  Firewalla

  • October 26, 2020 16:31

  Need to tell us what platform are you are using? (red/blue/blue+/FWG)?  Also what mode you are running (simple, router, dhcp) and then what is the router you are using.

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  Nicky Bangcola

  • October 26, 2020 17:17

  Hi, Platform is Blue, Mode is Experimental Simple Mode, Router is Google Nest Wifi (Mesh Router).

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  Firewalla

  • October 26, 2020 18:49

  Likely something with Google wifi and experimental simple mode.   If you can, try Google Wifi with DHCP mode, it is the best mode for this router (NEST + old Google Wifi) https://help.firewalla.com/hc/en-us/articles/360015186293-Setup-Guide-Google-Wifi-in-DHCP-Mode

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  Nicky Bangcola

  • October 27, 2020 08:59

  Okay, will try that but in the meantime I switched to Simple Mode (I haven't tried this since I installed the appliance) and so far Fortnite and APEX are running smoothly. I haven't noticed any unusual yet and currently all good. Will be sharing update soon. Thanks!

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  Firewalla

  • October 27, 2020 19:00

  Keep your fingers crossed, we do know around 50% of people never experience problems with Google Wifi, and the other 50%, will experience network crashing in a day  ... or less. 

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  Nicky Bangcola

  • November 05, 2020 05:33

  Hi, finally I had moved to DHCP Mode and everything's working so far. Experimental and Simple Modes didn't fit in my case. You're probably right, DHCP Mode is the best mode for Google Nest/Wifi. However, I wonder if this is temporary solution until things are figured out to make it work on Simple Mode? I really want to avoid complexity on my setup and like to keep DHCP in my Google Nest so that in any case my Firewalla goes down or removed, interruptions are avoided and won't require a tech guy (when I'm not around) to rollback the config on my Google Nest. Thanks!

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  Firewalla

  • November 05, 2020 08:02
  • Edited

  The problem is not on our side.  It is a bug (not sure it is intentional or not) on the google wifi (including nest) side.  DNS will die when arp spoofed.  And this doesn't happen all the time to all the deployments;  so it is just a hit and miss. 

   

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