I've noticed I can't block video on one device so far but I can on another.

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T “Bones” Schaffer

• August 23, 2020 17:58
• Edited

I can block videos on the device I'm on but I can't seem to block my Huawei tablet. Let me retate that. I can block internet connections and it will stop my videos but if I block videos it won't block it. The Huawei device I can't block videos but the phone I could block videos.

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  T “Bones” Schaffer

  • August 23, 2020 18:08
  • Edited

  I take that back. I can't block anything from the Huawei now. Actually, now I can't block anything..

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  Robin Holden

  • August 27, 2020 12:57

  I have the same problem. I have the kids devices set to be "blocked" at 8pm and it works for a few minutes but then they can get back on a do whatever. 

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  Firewalla

  • August 27, 2020 16:10

  Here are some quick checks

  1. If you have ipv6 enabled, and you are using simple mode, tap on the + and turn ipv6 on.  By default ipv6 is off.

  2. If you have dhcp mode, turn off ipv6 on your main router.

  To see is to block

  Firewalla can only block if it sees traffic.  So to check, tap on devices->[kid device]->network flows, and look at the activity graphs,  So before turning on blocking

  1. if you don't see anything on the graphs, send email to help@firewalla.com

  2. if you see things on the graph, and the domain history is strange, look at the download and upload, if you see very large transfers for upload and download ... likely the kid is messing with VPN.  (this in case your blocking gaming not working)

  more in this article https://help.firewalla.com/hc/en-us/articles/360000555074-Troubleshooting-When-Running-Firewalla-

   

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