Router Compatibility
These are legacy compatibility problems with simple and DHCP modes. They are not applicable to Purple and Gold units
In addition to our compatibility guide here, here are routers we are investigating compatibility issues.
- Huawei HG659b rebranded Spark: Not compatible with simple mode. Please use DHCP mode.
- Mitrastar: Looks like it is a Huawei router. Not compatible with simple mode. Please use DHCP mode. Result blocking may not work. We are looking
- ARRIS (ATT) 5268: Tap on devices and find device look like 5268AC, and do not put it in monitor mode! (contributed by George L.)
- Netgear X6S may not be compatible. Use the DHCP mode.
- Fritzbox 6490 VPN may not work in Germany
- Asus RT-AC68R may need to turn off Firewall before install. (to find firewalla)
- 9/18 Actiontech T3200 may not compatible with DHCP mode. Network dies after one-hour usage. Under investigation
- 11/30 Technicolor TC8717T experiencing very frequent IP address changes. \
- 2/1 Fritzbox 7490 (Simple mode will not work, DHCP only)
- 2/1 Fritzbox 6490 (simple mode working)
Experimental Simple Mode compatible list (In Alpha, not released)
- Synology 2600
- Netgear X4
- Fritzbox 7490
- Hitron CODA 4582
| Brand | Model | Simple Mode | DHCP Mode |
|---|---|---|---|
| 2WIRE | 2WIRE | ✅Compatible | |
| ARCADYAN | VGV7519 | ✅Compatible | |
| ARCADYAN | SINGTEL WIFI | ✅Compatible | |
| Actiontec | C3000A | ❌Not Compatible | ✅Compatible |
| Arris | TG862G | ✅Compatible | |
| Arris | TG1682G | ✅Compatible | |
| Arris | 2Wire | ✅Compatible | |
| Arris | DG1670 | ✅Compatible | |
| Arris | DG2470 | ✅Compatible | |
| Arris | TG2492LG | ✅Compatible | |
| Arris | NVG468MQ | ✅Compatible | |
| Arris | NVG589 | ✅Compatible | |
| ASUS | RT-AC66U | ✅Compatible | |
| ASUS | RT-AC88U | ✅Compatible | |
| ASUS | RT-AC1200 | ✅Compatible | |
| ASUS | SRT-AC1900/Onhub | ❌Not Compatible | ❌Not Compatible |
| ASUS | RT-AC5300 | ✅Compatible | ✅Compatible |
| ASUS | RT-AC3100 | ✅Compatible | |
| ASUS | RT-N12 | ✅Compatible | |
| ASUS | RT-ACRH13 | ✅Compatible | ✅Compatible |
| ASUS | Rapture GT AX1100 | ✅Compatible | |
| Altice | Altice One | ❌Not Compatible | ✅Compatible |
| AVM GmbH | FRITZ!Box 3490 | ❌Not Compatible | ✅Compatible |
| AVM GmbH | FRITZ!Box 6490 | ✅Compatible | ✅Compatible |
| AVM GmbH | FRITZ!Box 7360 | ✅Compatible | |
| AVM GmbH | FRITZ!Box 7490 | ❌Not Compatible | ✅Compatible |
| AVM GmbH | FRITZ!Box 7590 | ✅Compatible | ✅Compatible |
| Bell / SEGAMCOM |
Home Hub 2000 / F@ST 5250 |
✅Compatible | |
| Bitdefender | Bitdefender Box | ✅Compatible | |
| BSKYB | Sky Hub | ✅Compatible | |
| BSKYB | ADSL Router | ✅Compatible | |
| BT | Home Hub 4 | ✅Compatible | |
| BT | Home Hub 5 | ✅Compatible | |
| BT | Home Hub 6 | ✅Compatible | |
| Cisco | RV320 | ✅Compatible | |
| Cisco | Meraki | ✅Compatible | |
| Compal | CH7465LG | ✅Compatible | |
| D-LINK | DIR-615 | ✅Compatible | |
| D-LINK | DIR-810 | ✅Compatible | |
| D-LINK | DIR-818 | ✅Compatible | |
| D-LINK | DIR-842 | ✅Compatible | |
| D-LINK | DIR-859 | ✅Compatible | |
| D-LINK | DIR-868 | ✅Compatible | |
| D-LINK | DIR-879 | ✅Compatible | |
| HITRON | CGNM-2250 | ✅Compatible | |
| HITRON | Coda 4582 | ❌Not Compatible | ✅Compatible |
| HiWifi | All models | ✅Compatible | |
| Huawei | B310s | ✅Compatible | ❌Not Compatible |
| Huawei | B683 | ✅Compatible | ❌Not Compatible |
| Huawei | B593s-22 | ✅Compatible | ❌Not Compatible |
| Huawei | HG658 | ❌Not Compatible | ❌Not Compatible |
| Linksys | EA3500 | ✅Compatible | ✅Compatible |
| Linksys | EA6500 | ✅Compatible | ✅Compatible |
| Linksys | EA6900 | ✅Compatible | ✅Compatible |
| Linksys | EA9500 | ✅Compatible | ✅Compatible |
| Linksys | E3000 DDWRT | ✅Compatible | |
| Linksys | WRT1900ACS | ✅Compatible | |
| Linksys | E1200 | ✅Compatible | |
| NEC | ATERM | ✅Compatible | |
| NEC | PR-400NE | ✅Compatible | |
| Netgear | N750/WNDR4300 | ✅Compatible | |
| Netgear | WAC120 | ❌Not Compatible | ✅Compatible |
| Netgear | WNDR4500v2 | ✅Compatible | |
| Netgear | WNDR4500v3 | ? | ? |
| Netgear | R6220 | ✅Compatible | ✅Compatible |
| Netgear | X6S /R7900 (AC3000) | ❌Not Compatible | ✅Compatible |
| Netgear | X8 /R8500 (AC5300) | ✅Compatible | |
| Netgear | X8 /R8300 (AC5000) | ✅Compatible | |
| Netgear | R6700 | ✅Compatible | ✅Compatible |
| Netgear | R6700v2 | ❌Not Compatible | ✅Compatible |
| Netgear | R7000P (AC2300) | ✅Compatible | |
| Netgear | R7000 (AC1900) | ✅Compatible | |
| Netgear | C7000 | ✅Compatible | |
| Netgear | C7000v2 | ❌Not Compatible | ✅Compatible |
| Netgear | C3000 | ✅Compatible | |
| Netgear | C6300 | ✅Compatible | |
| Netgear | D7800 | ✅Compatible | ✅Compatible |
| Netgear | Nighthawk AX12 | ✅Compatible | |
| Netgear / Telstra | v7610 | ✅Compatible | |
| Netgear / Telstra | DEVG2020 | ✅Compatible | |
| Mikrotik | RB2011UAS-2HnD | Compatible with Experimental Simple mode | |
| Proximus | BBox3 | ✅Compatible | |
| SAGEMCOM | F@ST 5260 | ✅Compatible | |
| SAGEMCOM | ADSL Router | ✅Compatible | |
| SAGEMCOM | F@ST 5280 | ❌Not Compatible | ✅Compatible |
| SAGEMCOM | BBOX 3 | ✅Compatible | |
| SAGEMCOM | 3686 | ✅Compatible | |
| Samsung | SMT G7400 | ✅Compatible | |
| Technicolor | DJA0231 | ❌Not Compatible | LIMIT-DHCP |
| Technicolor | DGA4131FWB | ✅Compatible | |
| Technicolor | TG789vac v2 | ✅Compatible | |
| Technicolor | DJA0230TLS | ✅Compatible | |
| TENDA | Nova | ✅Compatible | |
| TP-LINK | Archer C1200 | ✅Compatible | |
| TP-LINK | Archer C3200 | ✅Compatible | |
| TP-LINK | M5 | ✅Compatible | |
| TP-LINK | TL-R600VPN | ✅Compatible | |
| TP-LINK | Archer C5400 | ✅Compatible | |
| TP-LINK | Archer C2300 | ✅Compatible | |
| TP-LINK | Archer C7 | ✅Compatible | |
| TP-LINK | TL-WR841N | ✅Compatible | |
| TP-LINK | Archer D7 | ✅Compatible | |
| TP-LINK | Archer A7 | ✅Compatible | |
| TP-LINK | Archer C60 | ✅Compatible | |
| TP-LINK | Archer C50 | ✅Compatible | |
| TP-LINK | Archer C2600 | ❌Not Compatible | ✅Compatible |
| TP-LINK | Archer C5 | ✅Compatible | |
| Ubiquiti | Edge Router | ✅Compatible | ✅Compatible |
| ZTE | TR064 | ✅Compatible | ✅Compatible |
| ZYXEL | EMG2926 | ✅Compatible | |
| ZYXEL | PK5001Z | ✅Compatible | |
| ZYXEL | C3000Z | ✅Compatible | ✅Compatible |
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Is the RBK850 the really expensive wifi6 version of Orbi? if it is, some of them are not compatible with Simple mode. Try to use experimental simple mode (tap on monitoring button, select mode as experimental simple mode) and see if it will work better. We do know people have good success with DHCP mode on this particular router.
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I returned the Netgear Nighthawk AX4 WiFi6 wireless router. It was a disaster setup-wise. I could not get a stable connection in either DHCP or Simple Mode in Firewalla. Next day I went with a Linksys Max Stream AX6000 Mesh WiFi 6 router. This time I setup the router without Firewalla just to get it up and running. Then this morning I added the Firewalla Blue in Simple Mode and so far so good (knock on wood). I’ve been a Netgear fan for the last 10+ years but this last one left me very disappointed in the brand name.
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The Firewalla Blue prevents the Web user interface in my TP-Link AX1500 (Archer AX10) from working. I can log in to the Web UI, but it logs out immediately, after finishing displaying the home page, or when I click on a tab.
I have to disconnect the Firewalla from the router for the Web UI to function.
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What is the problem with the "Altice One" ?
I am considering to switch to Altice One, and I am currently using the firewalla gold in router mode. AFAIK, Altice is now allowing BYR (bring your own router) so I would assume that firewalla in router mode shouldn't be much different from any other soho solution isn't it? or could it block access to their IPTV devices?
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I'm currently using a SPECTRUM provided ASKEY RAC2V1K WiFi Router, firmware version FW: 1.1.31, with Firewalla Blue in Simple mode. The only issue I've noticed is that Blue sometimes picks up the router IP according to my Fingbox.
I'd like to know if anyone has any experience/success with this router with Firewalla Blue in DHCP mode. When I tried, months ago, I lost connection to admin the router and had to redo it's setup to get back online. Thanks!01/07/21 Edited to add:
Today I tested DHCP Mode on App Version g1.44.20 (3.7.20), App Version Number 543, Box Version 1.971 (g6a46a3c), Release Type Alpha. Not all devices are powered up and online yet, but so far no problems!
01/14/2021 a week later and still no problems!👍
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Blue Plus works in Simple Mode with ASUS ZenWiFI AX6600 Triband Router. This is a mesh router and is also know as model XT8, which appears to be a designation for a package consisting of two (identical) routers, with one used as base and the other as satellite.
Kudos to the configuration team for recognizing the satellite and automatically disabling monitoring.
I did not try DHCP mode since the change to an overlay network would requiring reconfiguring PCs to recognize the network printers at the new overlay IP address.
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@monk
It's been a minute since I changed my Blue from Simple to DHCP mode, but couldn't you change the overlay subnet to match your current IP range when moving to DHCP mode? This article may be helpful:
https://help.firewalla.com/hc/en-us/articles/360021737793-How-to-keep-your-network-unchanged-in-DHCP-mode-Red-Blue-Blue-Plus- -
@David
Thanks for the link. I appreciate knowing there is a way to keep the network unchanged when enabling DHCP mode. I'll keep that in mind should I decide to switch to DHCP mode to improve performance or because an ASUS update breaks Simple mode.
For now I am content getting to know Firewalla in Simple mode.
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The Askey SAC2VIK router provided with Spectrum service is NOT compatible with Simple mode. Using it that way adds excessive DNS activity, sometimes delaying web page loads by 8-10 seconds, and delaying email sending until servers timeout.
Additionally, that router cannot be used with Firewalla's DHCP mode. Firewalla requires turning off the router's DHCP service and this low cost router does not offer the ability to disable DHCP.
That leaves only the Experimental Simple Mode as an option and that mode DOES work. (My experience is with the Blue+ box.)
Bottom line: If you have an Askey SAC2VIK router, setup Firewalla to use Experimental Simple Mode (currently Beta). If you are already trying some other mode, reset the Firewalla box to factory settings, reboot, and configure for Experimental Simple mode.
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I meant to post this sooner. The compatibility list shows the Netgear Orbi 76x to work in Simple Mode. It does not. DHCP is needed for this version of Orbi.
Next time this gets wonky I'll try the experimental Simple Mode. When the FW blue+ stops monitoring it also stops assigning addresses and I'm forced to do a factory reset on the Orbi to get things going again which is a real nuisance.
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