WAN download speeds approx half bandwidth

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    Firewalla

    Please follow the instructions here https://help.firewalla.com/hc/en-us/articles/360056875493#h_01GW88NQ8YNKD5GNE4FT4ZV42D

    What we need to do is see which part of the network is slow. Speed tests can slow due to LAN/WAN/Ethernet/WiFi and even the speedtest server used.

    Have you tried to run speedtests (say via speedtest.net) and see if the speed is good or not?

     

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    sedimentary

    I am experiencing a similar issue. I have gigabit fiber and my Firewalla Gold SE tests for ~915Mb/s down and up (expected). My wired desktop connection to Firewalla tests for ~1015Mb/s download, ~800-850Mb/s upload (expected). When I try to do a speed test (speedtest.net or their app), I can only get up to 650Mb/s down, 800Mb/s up. I have tried turning on and off Smart Queue, applying a high priority SQ rule for my desktop matching to/from internet, and even tried turning off monitoring for my desktop entirely and none of these have worked.

    My Firewalla is installed in router mode, fed straight from the modem. A couple weeks ago when I was still using my ISP router, my desktop could speed test in the 800-900s down. I have seen that this extends into real scenarios, where a recent game I downloaded capped out at ~64MB/s download where I used to average 80s/90s.

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    Firewalla

    "When I try to do a speed test (speedtest.net or their app), I can only get up to 650Mb/s down, 800Mb/s up."

    was this done via the wifi or ethernet? is your WAN PPPoE or simple DHCP?

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    sedimentary

    It was via ethernet (in the past and now), and I set up as simple DHCP.

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    Firewalla

    I'd suggest you try a different test server, you can configure these via your speedtest app. or use fast.com and see 

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    sedimentary

    Interestingly enough, fast.com will show "true speeds." So will other nearby servers using the speedtest app. Out of curiosity, would you know why the Firewalla itself can reach my normal speeds against my ISP's test server yet my client cannot?

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    Firewalla

    There are a lot of dependencies when you are testing "high speed". This include your ISP, test server, and the load on the test server, where the test server is at ... This is reason, when you see one test slow, try another test or another server. 

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    Alasdair Grant

    I am also having this issue.  I have WiFi APs but running ethernet directly from a Gold SE to my desktop.  I can get 300-500 mbits to various speed test services, but the Firewalla reports gigabit internet from the modem.  The modem and WiFis are all in their respective basic mode and the Firewalla is the router/DHCP server for the network.  All my wires are Cat6

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    sedimentary

    Hey Alasdair,

    Some quick troubleshooting. If you navigate to http://fire.walla:8833/ss/, what are the speeds you get? This is testing the speeds directly between your desktop and your Gold SE. Does your motherboard have built-in WiFi, or do you have an adapter for it? It's worth checking to see if it's auto-connecting to WiFi by accident.

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    Alasdair Grant

    Hi Sedimentary, good idea about the wifi on the desktop. Yes it has WiFi but it is turned off. I'm getting gigabit speeds b/w pc and the Firewalla, and Firewalla reports gigabit internet speed from the modem. Nothing else between.

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    sedimentary

    Since it sounds identical to my scenario, can we confirm what you've tested with so far? In my case, I had only tested using speedtest.net and their app and never changed servers. I then tried fast.com from support's suggestion above and found my normal speeds again. After that, I opened the speedtest app and changed servers and again saw normal speeds. Interestingly enough, once I returned to my ISP's test servers, they also began to be normal speed again. I'm not sure what weird stuff was going on, but it was fine after all.

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    Alasdair Grant

    I have tried fast.com, speedtest.net and the google one. I get consistently bad speeds. This system has had good internet speed prior to installing the Firewalla so I don't suspect a faulty nic.

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    sedimentary

    Interesting. Have you tried different servers on speedtest and Google's test? Have you seen this affecting the device yet?

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    Alasdair Grant

    I have tried different servers to little effect.  I'll keep messing with it today but I'm starting to lose hope.  I do notice worse download speeds on Steam, large installs take longer and speeds in mbits reflect what I see in the speedtests.  I will continue testing, I can try hardwiring my laptop today and see if it fares better.  Still I have  2.5gb nic on the desktop and used to get close to a gigabit reliably on it before.

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    sedimentary

    While I know you said it's fine, I assume this is a PCIe NIC? If so, have you tried your motherboard's port if it's gigabit?

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