DuckDuckGo images

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Ron Rath

• December 21, 2023 17:16

When using DuckDuckGo as my search engine the image thumbnails were not displaying.  This was regardless of which browser I was using.  For other search engines, ie. Google, they displayed just fine.  I found that I needed to turn off safe search on my FWG in order to get these to render.  I prefer DDG since I feel it is more secure/safe/anonymous.  I'm now stuck choosing between FWG safe search or DDG which is a tough trade off.

Anyone know of an alternate solution?

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  Firewalla

  • December 21, 2023 19:13

  Did you turn on safe search on DDG? or google? I am a bit confused on what is working and what is not

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  Ron Rath

  • December 21, 2023 19:38

  Safe search is only "on" on the FWG.  Google and DDG safe search are turned off.  With that I get images through the FWG safe search using Google but I do not get images (they are filtered by the FWG safe search) using DDG.  If I turn off the FWG safe search then the images appear just fine using DDG.

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  Firewalla

  • December 21, 2023 21:12

  First, there is no firewalla safe search.

  When you turn on safe search on a device, firewalla will make sure DDG or Google turn on safe search when search. 

  So in your case, DDG is blocking the images instead of firewalla.

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  Ron Rath

  • December 21, 2023 21:25

  So I turned off safe search in the DDG settings and had the safe search turned on with the FWG app.  You're saying that turning on the safe search using the Firewalla app overrides the DDG settings and re-enables the safe search even though I've got it turned off?  If so, that explains the root cause.  I guess I'll just leave safe search off on the couple of devices where I want to see the image rendering in DDG.

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  Chunky Tech

  • March 08, 2024 02:58

  I have noticed the same problem (missing image thumbnails) when "force safe search" for DuckDuckGo is set on the Firewalla. There may be a bug in the Firewalla implementation for DDG safe search: To force safe search at the network level, DDG says to map duckduckgo.com to safe.duckduckgo.com. On the Firewalla, it appears to me that the domain external-content.duckduckgo.com is also getting mapped to an IP associated with safe.duckduckgo.com. The web service at that IP does not know how to handle requests to external-content.duckduckgo.com, hence the empty thumbnails.

  I also tried making a custom DNS rule for external-content.duckduckgo.com on the Firewalla; unfortunately, it seems that the safe search control trumps it.

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  Chunky Tech

  • March 08, 2024 03:28
  • Edited

  Update:

  I tried turning off safe search for DDG, and implemented DDG's recommended approach myself by following https://help.firewalla.com/hc/en-us/articles/360056024294-Guide-How-to-customize-Firewalla-DNS-service. It seems to work.

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  Support Team

  • March 08, 2024 05:48

  Thanks for the info. We have confirmed that it's a bug, will fix it in future releases.

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