G Fiber Jack / Firewalla Gold Router / Orbi RBR750 AP Mode - Troubleshooting

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Soundy

• August 07, 2022 23:09

Greetings! I recently moved to a new residence with a different fiber ISP, however I have previously used the Firewalla Gold in router mode with the Orbi RBR750 in AP/Bridge with no issues (once I reserved the auto selected IP's for the network base and satellites). I set G fiber account to use my own router. I reflashed the firewalla and acquired my new ISP's parameters and enabled the DHCP router. 

I reset the orbi base router to default and used the app to dial in base ISP/SSID/User parameters (the orbi requires that you initially set it up as your main router.) At this stage everything works fine. G Fiber Jack to Orbi base direct.

Heres where things go wrong. Now I log into the orbi router and switch it to AP/Bridge mode, apply the settings, and put the Firewalla gold in line as I always have. ISP Fiber Jack to Firewalla Gold Jack 4. Then DHCP server select jack to orbi base internet in jack. 

Orbi gives me a solid magenta meaning it cant get an IP. I verify with the firewalla app that it is not seeing any additional devices but itself. The firewalla is connected to the ISP. I tried a direct LAN connection to a laptop and it wont receive an IP either. Verified on firewalla app. 

The firewalla does not seem to be leasing IP's with connected devices... at least that is what it appears to me. This all worked at my last residence just fine... same initial setup. Am I missing a setting with this particular ISP? Thank you in advance for your assistance. 

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  Soundy

  • August 08, 2022 05:37

  I have searched the community database and discovered this article.

  https://help.firewalla.com/hc/en-us/community/posts/7555451837715-Firewalla-Purple-no-longer-routing-since-1-974-update-

  I am also running 1.974. 

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  Firewalla

  • August 08, 2022 05:39

  Check with another device on the ethernet port, and see if it get an IP, if not, check your firewalla LAN settings. If the new device can get an IP, you probably want to reset the orbi and install it in router mode and then move to bridge mode. 

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  Soundy

  • August 08, 2022 06:45

  Is there something in particular I should be checking for in the Firewalla LAN or WAN settings specific to Google Fiber? 

  So you are recommending if no IP assigned on alternate LAN devices direct to Firewalla DHCP server select ethernet that I reset the Orbi and run in router mode and run the Firewalla in series on Transparent Bridge Mode as a layer 2 firewall? 

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