Hardwired Devices Not Found by Apps

April 24, 2022 21:07

Howdy.

I have come across a situation that I have been unable to resolve on my own and haven’t been successful looking on the interwebs either.

I have three Denon receivers. I had been able to control each of them using the Denon AVR app. After installing the Firewalla Gold, my app cannot find any of them on the network. One is wifi, the other two are ethernet.

While trying to find a solution, I disabled device segregation in my Netgear wifi access point. After that, the Denon app was able to find the receiver connected via wifi, but still not the hardwired ones.

I don’t want to keep device segregation disabled on the access point, so adding them all to wifi isn’t going to work (not to mention – I would rather they were hardwired).

I would appreciate any insight y’all can provide.

Thank you,
Randy

Comments

5 comments

Firewalla

April 24, 2022 21:19
Are these devices on the same LAN network?

By device segregation on the access point, does it mean, you are running the AP in router mode?
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Randy DeForest

April 24, 2022 22:10
Hello! Thanks for the response.

All devices are on the same LAN.
I need to clarify about the AP. The setting is called "Client Isolation" on this specific AP. It prevents devices attached to the AP to communicate with each other without going through the firewall.

Thanks again!
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Randy DeForest

April 30, 2022 04:57
Just checking in to see if anyone has any ideas.

Thanks!

Randy
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Firewalla

April 30, 2022 16:36
Does your client isolation create a NAT? do you have the IP address of the device under client isolation, is it the same as your other devices? if not, then it is under NAT.
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Randy DeForest

May 01, 2022 23:36
Thank you for the suggestion.

I have verified that there isn't a NAT in place.
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