No Self Service Account Deletion Option?
I tried to delete my account that was automatically created after emailing support but there is no option for that when I go to account settings even after generating a password. Guess I'll email as per privacy policy.
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May I know which account you are talking about?
The site you purchase firewalla is Shopify, I believe you can delete your account there. (I recommend not to, since warranty info is there)
This site here is the help site, it is run by Zendesk, you can delete account too
The firewalla app, doesn't have account, you just need to delete the app
If you purchase MSP, under your subscription, you can unsubscribe, that will trigger a deletion.
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Let me contact our inside Zendesk support and see if there anything we can automate this. For now, if you can't find the button, you can contact help@firewalla.com
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Let me contact Zendesk support and see if they have self service on these. It may take a few days. If you need this deletion, please contact help@firewalla.com
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