Blue + Devices drop - lose wifi connection
New Blue+ on SmartRG SR4000ac router. Setup appears correct but wifi connected devices drop off randomly - both android phones and windows computers. Operating in simple mode. Guest network is disabled. Problem goes away when the Blue+ is disconnected.
I've used a Blue on an SmartRG SR516ac with no problem for about a year.
Ideas?
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No - everything is clean. I reset the router to factory settings. Firmware if up to date. This router supports a guest network but I turned that off. There are only 6 devices in total.
When a device drops off there is no internet access. The wifi is disconnected. Reconnect is always successful but the connection doesn't last.
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I had the same problem with my Purple, which was in 'simple mode' connected to an AVM Frtiz!Box 7590 modem/router with an AVM F!B 7490 as a WiFi mesh repeater (and with the Firewalla's monitoring disabled on the repeater).
The WiFi connection was continually disconnecting and reconnecting every 2-5 minutes, despite the signal strength being very good. It made it impossible to cast or stream anything. I switched to 'experimental simple mode', which provided a bit more stability but the disconnection/reconnection continued to occur.
I finally traced the problem back to the supplied ethernet cable. Once I replaced the cable, the instability disappeared. I've noticed one other message on the forum where this also was the case.
I hope that replacing the ethernet cable will solve the issue for you as well!
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