Products Firewalla Gold SE Firewalla Gold Pro Firewalla Gold Plus Firewalla Purple Firewalla Purple SE Firewalla Wi-Fi SD Product Comparison Product Reviews

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    Gary D

    Hi everyone……Apple if this has been covered before. I have latest Starlink and a Firewalla Gold. Note that I am in a remote part of thenUK and, as soon as I start any process, I’ll loose any WiFi, internet or phone so it’s bloody awefull trying to set anything up. I turned of the router within Starlink, put he cables between Starlink and Firewalla and nothing!!!! I get no internet whatsoever. So today reversed it all to reach out. Please Laos note I am not a network guy…..so any help, photos or diagrams and a process to step through would be appreciAted. Many thanks

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    Firewalla

    I am not getting what you are writing? Can you please check the post content and please don't use dictation 

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    Gary D

    Okay….my Starlink hub has both a router and acts as the provider of internet to my house. If I want to use a third party router, I need to disable the Starlink router (using bypass mode). This then should allow me to use the Firewalla as a router BUT connecting the Firewalla to my Starlink box does NOT allow me to access the internet. I am asking for someone’s help to diagnose how to setup Starlink (in bypass mode) with my Firewalla Gold. Note that as soon as I do this I will have NO access to the internet (even through my phone) due to poor phone signal in my area.

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    Firewalla

    Have you tried to run starlink as a router and firewalla also in a router? does it work? if it does, then your problem is on the starlink side

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    Gary D

    Yes……but it is suggested that you need to run Starlink in “bypass” mode which effectively turns of the Starlink router and the Firewalla becomes the router…..but when setup an connecting to the Firewalla, I get no access to the internet.

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    Firewalla

    My post is to identify the issue. If you can run firewalla in router mode under starlink router mode, and it works. And you turn starlink into bypass mode and it doesn't work, the problem is starlink, you will have to contact them

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