Help with rules to pass ports and debug with a Marantz M1 HEOS device

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    FirewallaSupportDesk

    When you lift up block rules between different LANs, have you test whether ping works between the client device on LAN B and M1 while it's awake? This will confirm the general local connectivity works or not. So we can focus on Wake M1 on LAN A from LAN B. 

    By "I cannot see nor wake up the M1 from LAN B", what method did you use to wake up the M1 from LAN B?

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    whodiini

    I also pinged from LAN A to LAN B. With the default rule, The ping doesnt work. WIth the restriction lifted, the ping works.  So the rules are working.  SO again, it is very strange that when I allow bidirectional traffic from LAN A to LAN B, I cannot wake the Marantz M1.  So what kind of port does not pass on 2 different LANs when bidirectional traffic is allowed?

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    Firewalla

    Most of the time, "WAKE" is a command that may only work on the same LAN. (I assume your device uses WAKE ON LAN) This means, you can't send that command from a different network 

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    whodiini

    Googled this and it said that layer 2 switches will not pass WOL but layer 3 switches can.  I have L2 switches.  In any case, I figured a way to bypass this issue by setting the M1 to never sleep.  But after a few minutes of non-use, the M1 dissappears from the direct service menu.  So there is another issue beside the WOL issue.  The M1 doesnt show up in the direcr service menu, independent of the WOL issue. I will try the following: allow traffic to and from LAN A to LAN B.  Disable sleep on the M1. see if it still dissapears from the direct service menu on LAN B.

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    Firewalla

    If your management device and your device getting managed are on the same network, do you have any issues? (some devices doesn't work too well with multicast reflections)

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    whodiini

    no issues if they are all on the same subnet/LAN.

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