Firewalla Gold stops internet access and requires a reboot daily
I have a Firewalla Gold setup in router mode. It is connected to an Asus router that is setup in AP mode. I have a public IP address issued by my ISP that the firewalla is routing to an internal DVR to view my cameras externally. The DVR is on a different subnet than my home network.
The issue:
The Firewalla seems to lock up daily, causing all traffic to stop including the internet. I will get a notification that Firewalla is offline. ISP is up because I can hard connect to the modem and everything works fine. Anything connected to the Firewalla loses its internet access. The only way to fix it is to physically reboot the Firewalla. I have changed out network cables on the Firewalla, no luck. I do not see any events in Network Performance that help in identifying the issue. I only see the power outage event, which is when I unplug and replug in the power cable to the Firewalla. That is the only way I can reboot it because the app cannot connect to it. I tried the new beta version and the stable version. The problem is more frequent in the stable version.
Is there something I am missing? It is really frusrating to reboot it daily, especially when I am not home and the wife has to troubleshoot it.
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If this is the case, very likely you have a rule that may be blocking something. The other possibility may be related to ipv6
So next time happens, try tips here https://help.firewalla.com/hc/en-us/articles/360050255274-What-to-do-when-you-can-t-access-certain-websites
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Could you reach support via help@firewalla.com with more issue details? Include example issue timestamp, network topology, example device MAC address. Our support can take a further look for you.
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