Products Firewalla Gold SE Firewalla Gold Pro Firewalla Gold Plus Firewalla Purple Firewalla Purple SE Firewalla Wi-Fi SD Product Comparison Product Reviews

Comments

19 comments

Sort by Date Votes
  • Avatar
    FirewallaSupportDesk

    We don't have enough demand from Canada (via our survey) comparing to EU/UK region; we can't even hit the bare minimum to start the expensive certification process + and hard to make the minimum build requirement.

    0
    Comment actions Permalink
  • Avatar
    atif.ahmad

    Can I order the us version, deliver in us. I will bring it myself

    0
    Comment actions Permalink
  • Avatar
    Firewalla
    • Edited

    We only ship to the USA at the moment. (And also EU, if you get the international version)

    0
    Comment actions Permalink
  • Avatar
    John Harrold

    I don't think anyone from Firewalla can encourage you to ship to the US and then bring it over the border yourself. I think there are liability issues with that. There is of course nothing really stopping you from doing that. 

    0
    Comment actions Permalink
  • Avatar
    Fhjfong

    If I use the American AP7 in Canada, is there any issue pls?

    Are there different standards between US and Canada please?

    Thanks.

    0
    Comment actions Permalink
  • Avatar
    Firewalla

    Fhjfong First, you shouldn't be running the unit in Canada; it is not certified there. If somehow you took this unit to Canada, the unit will run all the blessed FCC frequencies rather than Canadian blessed ones.

    0
    Comment actions Permalink
  • Avatar
    Brendan Harvey

    When was the survey done?...I've never seen one. Your products are getting more popular. Perhaps it can be ran again at some point?

    I guess the issue is bigger than a simple certification eh...as in, transmission frequencies would have to be modified and thus the "minimum build requirement"

    Guessing we won't see the new Orange in CAN anytime soon then either :(

    0
    Comment actions Permalink
  • Avatar
    Stephen McNally

    @firewalla I see that old survey link and the survey is closed. I for one am a Canadian who would have already bought the AP7. Given that the survey is closed, where can Canadians log requests for the AP7 so that you guys can have the business justification for certifying

    1
    Comment actions Permalink
  • Avatar
    Firewalla
    • Edited

    Can you check if Canada allow individuals to import FCC/CE certified units (with the option to select Canada as the operating country? if your country allows this, you can just buy the CE version. (someone told us about Singapore allows this) 

    Let me get the old survey up 

    0
    Comment actions Permalink
  • Avatar
    Brendan Harvey

    Good idea. I will check on this and report back.

    0
    Comment actions Permalink
  • Avatar
    Brendan Harvey

    Short answer is no. Can't legally import or operate any radio device into Canada without ISED approval. Since it already has FCC and CE certification, they recommend collecting the existing FCC + CE package (test reports, grants/certs, exhibits, antenna info, software/region control description), and have a test lab / certification body run a “delta assessment” against:
    RSS-Gen + RSS-102
    RSS-247 for 2.4/5
    RSS-248 for 6 GHz
    ICES-003 for EMC
    Expect at least RSS-248 + RSS-102 work unless the existing dossier already includes Canada-targeted testing.

    1
    Comment actions Permalink
  • Avatar
    Brendan Harvey

    :(

    0
    Comment actions Permalink
  • Avatar
    Brendan Harvey

    Funny thing is that there any tons of vendors selling wifi, cellular, and other radio products on Amazon canada that are not ICES certified.

    Maybe we just need to find a shady third party retailer to resolve Firewalla of any potential export/import liability. Lol.

    1
    Comment actions Permalink
  • Avatar
    Stephen McNally

    *guy in trenchcoat walks up*
    Me while scratching my neck “got any AP7s?”

    0
    Comment actions Permalink
  • Avatar
    Firewalla

    If your country does allow personal imports of CE/FCC certified wifi routers, then you can just do that. The AP7 world version should already have different country frequencies

    0
    Comment actions Permalink
  • Avatar
    Brendan Harvey

    Ok. Assuming they do, would you actually ship the world version directly to Canada or how would that work?

    0
    Comment actions Permalink
  • Avatar
    Stephen McNally

    Help us give you money Firewalla ❤️

    0
    Comment actions Permalink
  • Avatar
    Manny Cavalier

    Brendan Harvey good question... I hope they'll respond.

    0
    Comment actions Permalink
  • Avatar
    Alex Jackson

    Good day Firewalla team, 

    Jumping in here, as I would also happily throw money at you for an AP7 :). 

    R.g. the comment of personal imports - this is still illegal under Canadian Law, as Wifi devices are radio apparatus. 

    "

    • "Radio Apparatus" Regulation: Wireless routers (Wi-Fi equipment) are considered Category I radio equipment.
    • Approval Label Required: To be legally imported and used, a router must bear an ISED certification/registration number. If it only has a CE or FCC label without a corresponding ISED number, it is considered "uncertified" by Canadian authorities.
    • The Law: Importing and using uncertified wireless equipment that causes interference is an offence under the Radiocommunication Act, which can result in fines of up to $5,000 or imprisonment.

      If the router is for your home and has both FCC and ISED approval, it is generally okay to import. If it only has CE/FCC and no ISED mark, you risk it being confiscated at the border or violating the Radiocommunication Act. "

      I would also love to see a new survey come out, happy to put my name on what appears to be a growing list, and hoping to see more of your great products in Canada soon! 
    2
    Comment actions Permalink

Please sign in to leave a comment.

Didn't find what you were looking for?

New post