Voice and Video cutting out using Blue Plus

Follow

Daniel Greengarten

• October 27, 2021 22:37

Since installing Firewalla Blue Plus MS Teams and WebEx video and voice performance has been very poor. Both video and voice freezes when the firewall is activated and returns to normal when the firewall is deactivated. I only have 100MB internet service so traffic throughput should not be a problem. What configuration can set up to enable better performance on the Blue Plus

0

• 

  Firewalla

  • October 27, 2021 22:50

  Need to know these

  1. What router are you using? 

  2. Are you using simple mode or DHCP mode? not all routers are good with simple mode, see https://firewalla.com/compatiblity for details.

  3. If you do have problems, then please try DHCP mode. 

   

   

  0

  Comment actions Permalink

Please sign in to leave a comment.