firewalla is unreachable, tap to retry

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    Firewalla

    Which firewalla device do you have? (red/blue/gold?) I assume it is red/blue/blue+, since you have an SD Card?

    Can you check your router and see if it sees firewalla there? and I assume you already checked the LED lights near the ethernet ports are running?

    Besides you were out, anything else changed in your network?

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    Rodolfo Sanclemente

    red

    router do not see firewalla

    yes, lights are green and yellow

     

    nothing else changed in he network

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    Firewalla

    Check your cable and make sure it is fully connected.  With both green and yellow light on the ethernet port doesn't blink (just steady on), it means either a connection problem on the ethernet side or an error booting up the unit. If it is the latter, do you know if your house ever had a power surge? A better way to revive is this https://help.firewalla.com/hc/en-us/articles/115004796633-Tutorial-Flashing-Image-Red-Blue-BluePlus-

     

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