Bizzare: Internet drops every single time when I do this one thing.

So, I have a problem that I'm not even sure how to begin resolve. I have a Firewalla Gold Pro with two ISPs connected. AT&T is my primary. Every single time I login to Dune: Awakenings, AT&T drops. It's 100% repeatable. It happens with no other game, and no other app. My 1G AT&T fiber has been very stable otherwise. I'm on the latest stable release for the Gold Pro. Eventually AT&T flips back to primary after a few minutes without any issues, and I can continue playing from there. It happens no other time during the game. In my troubleshooting tests, I disabled the Connectivity Test on AT&T and that stops the drop from happening. I just have no idea how my gaming rig can cause the connectivity test from my Firewalla Gold Pro to fail and flip over to backup simply logging into an online gaming server? So now, I just turn the test off manually before I login, but I'd love to understand better how this is happening.

Any thoughts would be appreciated.

Firewalla

July 20, 2025 22:30

Very bizzare for sure

Are you doing load balancing or doing active standby? Do you have any route that may place your Dune traffic to the backup internet?

Is your PC/MAC connected via a ethernet switch or directly to the firewalla? if it is directly connected, try to connect a switch in between

Michael Bouchet

July 21, 2025 10:34

Active/Standby. I've tried load balancing in the past but that created far too many issues because Xfinity is far too unreliable.

My PC is 2.5G ethernet to a netgear managed switch then wired to the Firewalla at 10G.

Firewalla Team

July 21, 2025 11:01

Sounds like traffic generated by this game triggered a modem/ISP bug. Add a policy to route traffic from that PC to Xfinity and try. See if AT&T will be happy. See Firewalla Policy & Content Based Routing

Bizzare: Internet drops every single time when I do this one thing.

Comments

Didn't find what you were looking for?