Cannot easily create WiFi SSID with my VLANs config (multiple ports on FWG)

Comments

2 comments

  • Avatar
    Firewalla

    Can't create Wi-Fi on certain networks

    • When creating Wi-Fi, the app will ask you to pick a network. Please note that Firewalla Wi-Fi can only be created on networks using the same ports as the LAN the AP7 is wired to. 
    • For example, if you have three networks—LAN 1 on Port 1, and LAN 2 and LAN 3 on both Port 2 and Port 3—with the AP7 wired to Port 2 via Ethernet, then Wi-Fi can only be created on LAN 2 and LAN 3, not LAN 1.
    • If you want to create Wi-Fi on LAN 1, try editing your network to make LAN 1 use Port 2 and Port 3 as well, with a VLAN ID.

    More on this here https://help.firewalla.com/hc/en-us/articles/35673830268691-Firewalla-Access-Point-7-Troubleshooting-Guide#01JKHQBKCTYS00CYGG9MA5ER7D

    0
    Comment actions Permalink
  • Avatar
    gripper4hire

    Hello, thank you for your reply!

    The issue is that the AP7 is on a network that is associated with two (or more) ports already.

    AP7 --> Managed Switch Port 1 (Trunk, VLAN10 Untagged, VLAN11,12,13,14 Tagged)

                 |                                                                                                  |

                 FWG Port 1 (VLAN10 Untagged, VLAN11,12 Tagged)              Firewalla Port 2 (VLAN10 Untagged, VLAN13,14 Tagged)

    On network settings, Management Network (no VLAN, it is using Untagged VLAN10) is associate with both Port 1, Port 2, & Port 3. Computers (VLAN11) and Guests (VLAN12) is associate with Port 1, while IoT and TVs associate with Port 2. Port 3 is dark (disconnected Management port for troubleshooting).

    As the Trunk Port for the AP7 is associated with all VLANs, technically, it should be compliant with the msg: Please note that Firewalla Wi-Fi can only be created on networks using the same ports (I note the plural, ports as in more than one) as the LAN the AP7 is wired to. As it is connected to Management VLAN under Port 1, Port 2, and Port 3 of FWG, Port 1 of Computers/Guests, and Port 2 of IoT and TVs.

    But it seems that the SSID creation rules in the app doesn't detect what Networks it can add to automatically - as mentioned above, first it only allowed SSIDs to be created on the Management Network alone (which is Port 3), then when I removed Management Port from Port 3 (so no network is using Port 3), it allowed SSIDs to be created for Networks on Port 2 (Management, IoT, and TVs Networks). Then when I collapse everything to Port 1 only, it finally allowed SSIDs to be created for Computers and Guests (which is what I wanted to create). Then by changing networks back to the original ports (Port 1 = Computers, Guests, Management; Port 2 = IoT, TVs, Management; Port 3 = Management) the SSIDs created on the AP7 remained associated with the correct Computers and Guests network.

    I was guessing this might be a bug in the software code, as the behavior sounds similar to a rule/conditional issue that I created (and fixed) in some code I wrote a while ago on a software project, especially as it only added from the highest number port (Port 3) and worked down to Port 1, as if the code was in "for loop" with the highest value found before breaking out of the loop.

    0
    Comment actions Permalink

Please sign in to leave a comment.