How to find what rule is blocking a flow?

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4 comments

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    Firewalla Team

    Do you see any option at the bottom of the screen? If not, please share what it shows.

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    John Stock

    Bottom of the blocked flow just looks like this:

     

     

    (this is on web browser on PC, BTW, not phone interface to firewalla)

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    Firewalla

    Is this the MSP web? or the my.firewalla web? Can you please use the phone interface and see if you can find anything?

     

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    John Stock

    It's for the my.firewalla.com dashboard - web browser on PC.   I see now that the interface is different there than on the phone; the phone app does shown the "Diagnose" function.  There it shows that it's being blocked by a domain rule.   However the domain name in the rule is completely different than the domain I'm trying to access.  

    I see that there's an option to either use domain name, or have it block based on known IP addresses for that range.  However I can't seem to see what is the list of IP's for that rule.   Is there a way to show that?

     

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