Firewalla Blue causes google home/assistant device disconnect

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Jon T

• February 02, 2021 05:05

With monitoing active, all of my google assistant devices continually connect and disconnect from wifi. No ipv6 monitoring, not monitoing on those devices no change. Google assistant devices in 2.4ghz separated network.

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  Firewalla

  • February 02, 2021 05:28

  Are you running in Simple mode or DHCP mode?  What is the router you are using?

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  Jon T

  • February 02, 2021 16:04

  I'm running simple mode with the ASUS AX11000. Almost returned the router but then I decided instead to do a factory reset and plug in devices one by one and then once Bkue booted the devices started to disconnect. Disconnected firewalla and everything stabilized. Then I researched and tried adjusting settings and turned monitoring back on and everything went wonky again. Turned it off and everything stayed wonky for a but then stabilized.

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  Firewalla

  • February 02, 2021 18:16

  Is your router Rapture GT AX1100?  If it is, then it should work with simple mode. 

  If it is the newer one, then if you don't mind, try the DHCP mode out, it may be more stable. 

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  Jon T

  • February 02, 2021 18:31

  It is the rapture gt ax11000. Thats what i thought too because it's part of the compatible list. But for some reason it doesn't seem to work properly so for now I have firewalla shut down.

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  Firewalla

  • February 02, 2021 19:19

  Will ask the team to check AX1100, this entry was a contribution from our users.   

  Wondering if you tried DHCP mode? if it is going to be a lot more stable than simple mode since it doesn't rely on arp spoofing.   (The experimental simple mode may work as well)

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  Jon T

  • February 02, 2021 19:56

  Hi there, thank you! I have not treid DHCP mode yet, I just wanted to be sure there wasn't a fix for the simple mode first but I'm happy to give the others a try. It was just weird that it really only affected the assistant devices so was wondering if there had been a known issue. Thank you for your help.

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  Chun Tse

  • December 03, 2022 06:37

  I want to report similar problem with google assistant devices (Chromecast google TV device and Google Display device), if Firewalla monitoring of the devices is on, these devices will constantly go in a cycle of disconnect and reconnecting.  Any apps/media streaming running on the device will be interrupted. My setup is TP-Link Deco XE75 mesh router running in access mode connected to an OPNSense router and 400 Mb cable internet. Firewalla Blue Plus connected in simple mode.  I have not tested DHCP mode.  I also don't want to lose ipv6 monitoring. If monitoring is off for these devices, Firewalla Blue+ appears to be compatible with my setup in simple mode. 

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