Red box -- detailed reporting?

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Ios Hex

• July 28, 2020 14:47

I understand that the red box isn't beefy enough to drive the web console. However, where else can I find similar detailed information? For example, the network usage chart in the iOS app doesn't provide point details like the web console does. 

On either the web or the app, I'd like to be able to drill into more details on usage. I'm on a metered service and we've used a lot of bandwidth in the last 5 days. The app provides 30 day, 24 hour and 60 minute network flows. The device list looks like it shows usage stats for the last 24 hours.

I'd love to find a way to set a time span and see a usage summary by device?

That's a lot and I'll finish by saying that this is a great device.

Thanks

Sean

 

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  Firewalla

  • July 28, 2020 16:27

  Some of the charts on the mobile app side you can slide left and right to provide hourly, day, and monthly summaries.  

  The main chart + [devices]->[device] charts

  The mobile app will likely only have details for the immediate 24 hours.   We will very likely to make the web interface a bit more detailed (more than the mobile app) in the future.  

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  Ios Hex

  • July 28, 2020 16:37

  I just bought my Red. If the web console will be the interface for detailed reporting beyond 24 hours but is not supported for Red, can I RMA and upgrade to Blue? Or, is this level of reporting not supported for Red?

   

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  Firewalla

  • July 28, 2020 17:11

  At the moment, all units are limited to 24 hours.   In the future, only the Gold will store beyond 24 hours detailed network flows.  That part of the interface still need to be implemented. 

  We do have 30 days money back for the Red/Blue units, if you are within that limit, you can contact help@firewalla.com or Amazon if you acquired there. 

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