Confusion over app "marks"

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Jonas Wennberg

• July 01, 2020 14:04

Hi all!

Just curios if anyone else has experienced that the "marks" on the Firewalla IOS app (only the IOS app, not in the Andriod app) (i.e the number that in other apps tell you how many unread "events" you have) show a lot of "events" but when you open the app all there is is a few alarms, see attached pics? This only happens with the Blue, It only happens when the Blue is connected, not when I only have my Gold connected, must admitt that I donät know if it is the same wirh the Red, haven't had that connected for a while now.

No biggie, just interesting and interested if there is an explanation?

Love my Firewallas, not using the Gold at the moment cause it is moving to my other house during the weekend, where it is going to be the main router :-)

Have a great day and take care and stay safe!!

 

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  Firewalla

  • July 01, 2020 16:43

  The top 135 number, is that all from Firewalla or aggregate of all the icons in the group?

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  Jonas Wennberg

  • July 01, 2020 16:47

  Hi!

  Sorry, I see it wasn't clear, yes it is all from Firewalla, that is what I think was strange!

  // Jonas

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  Jonas Wennberg

  • July 02, 2020 06:18

  Hi again!

  Hopefully a little clearer, this is how it looked this morning.

  Have a great day and take care and stay safe!!

  //Jonas

   

  

   

  

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  Support Team

  • July 02, 2020 06:58

  The badge count doesn't work well especially when multiple boxes are paired.

   

  We disabled this badge request in app long time ago. Likely your app was installed very very long time ago that still requested this permission.

   

  I suggest you disable the badge in iOS Settings -> Firewalla -> Notifications -> Disable Badges

   

  Melvin

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  Jonas Wennberg

  • July 02, 2020 07:18

  Hi!

   

  Thank you Melvin, yes, I have been with you since early bird Firewalla RED, so it got installed somewhere there :-)

  Then I know!

  Thank you for your WONDERFUL products, all the way from RED now up to GOLD!!

   

  Take Care and stay safe!!

   

  Best regards

   

  // Jonas

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