Hands Up for a possible bug that can be easy fixed!

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Martins

• September 19, 2019 18:10

Hi Firewalla tem, I just found a possible "bug" on Firewalla!

You can reproduce the bug by:

1. Install/Setup your Firewalla
2. Configure your rules such as: Block Porn, ADS etc.
3. On phone app, switch the box to Beta Program
4. You may repeat the Step 2....

Note: After this point, if you don't switch your phone app to Beta Program too with TestFlight, and reconfigure the reules, you may notice that some computers will not get the "rules" from Firewalla ...

Hope this help you guys to keep the good working!

thanks!

 

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  Support

  • September 23, 2019 02:23

  Hi Rodrigo,

   

  Thanks for reporting.

  What do you mean by "some computers will not get the rules from Firewalla"?

  On which page of the app did you notice this? And what do you see exactly?

   

  Thanks again.

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  Martins

  • September 23, 2019 02:29

  Well about the computers, I notice that some computers on my network was blocking the websites by the rules, and some computers dont.

  It's not in the app page, but it's something that if you switch the box to beta program, and keep the regular app without switch the app also to beta, you get this problem!

  Well at least I get this problem, and after switch the app to beat also it fixed this problem !

   

  Hope that helps!

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  Support

  • September 23, 2019 04:13
  • Edited

  OK, but mobile App is essentially a "remote" for Firewalla box. Simply changing the version of App won't affect rules on box at all, unless you manually change them in the new version of App.

  My best guess is, when you were trying to switch box to beta version. The box rebooted and there's a down time for rules get kicked in. You might experienced that down time and took it as something else. Will it be possible?

  Or there could be some other bugs happen during version switch, in which case we might need further investigation for that. Can you reproduce this on your side?

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  Martins

  • September 23, 2019 13:07

  I'll try to reproduce the error and give a feedback here !

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  Martins

  • September 27, 2019 15:31

  I've tried to reproduce this issue, but looks like you're right! some times the box takes little more time during the boot to handle my network, and also there's a possible DNS cache on local computers! You can close this issue, and if I find anything I'll let you know!

  Thanks!

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