Temporary New Router Problem - NetGear FireHawk X10 R9000 - firmware v 1.0.4.28

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Beverly Kennedy

• March 27, 2019 00:02

This just started with firmware upgrade v1.0.4.28  from v 1.0.4.26. today.   My Internet stopped working.  Troubleshooting quite a while and then disconnected Firewalla Blue and it started working.

After a little while, I decided to plug Firewalla back in to see what would happen.  It worked!

I was going to send this earlier -- before it worked.  Now maybe will help someone to retry..  

I am using Simple Mode

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  Beverly Kennedy

  • March 27, 2019 03:06

  The good news lasted about 3 hours.  Then web pages stopped resolving.  Changing DNS did not fix it.  But unplugging Firewalla did fix it.   :-(

  Any thoughts.  This is new from the NetGear Router firmware update today.

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  Firewalla

  • March 28, 2019 11:29

  Beverly, can we assume your x10 were running totally fine before the firmware change?   Can you send us a help@firewalla.com email, will see if we can help.  

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