Started out great - then lots of issues

Comments

4 comments

  • Avatar
    Firewalla

    likely a compatibility issue.  can you send email to help@firewalla.com and let us know what router are you using?

  • Avatar
    Rick Starbuck

    Just sent. Thanks.

  • Avatar
    qiang zhang

    I have the same issue with RED and hope for a fix before I return the product... Am using the cheap WiFi routers: Tenda. And RED is connected on one of the ports

  • Avatar
    Firewalla

    There are a few things to check

    1. did you block anything?  if you did, clear them, or go through them

    2. if you have adblocker + family mode on, disable them and see speed will be better or not

    3. if both above didn't make a difference, send us a email help@firewalla.com, we can go inside the box and take a look

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