Firewalla web.

Follow

Maurice Field

• July 23, 2024 18:35
• Edited

I haven't been able to access the Firewalla web interface for the last few days.  I am attaching screenshots of the messages I get in Edge and Firefox.  I am also getting errors loading various other sites including google but these load on refreshing the page.  Anyone having similar issues have a solution? Accessing from my home network, Firewalla purple is my router.  Was working perfectly until the weekend,

0

• 

  Firewalla

  • July 23, 2024 20:30

  Do you have any DNS filtering (or public DNS servers filtering)? If you do, turn it off, likely that is messing with the lookups. Example https://help.firewalla.com/hc/en-us/articles/24559271667603-Firewalla-s-cloud-domain-is-blocked-by-OpenDNS

  0

  Comment actions Permalink
• 

  Maurice Field

  • July 23, 2024 20:46

  I don't have OpenDNS but I Have AdGuard running.  Disabling it helps but is not 100% successful.

  0

  Comment actions Permalink
• 

  Firewalla

  • July 23, 2024 20:51

  Can you temporarily disable Adguard? (use 1.1.1.1 or 8.8.8.8) If this works, check what list you are using via Adguard, it is pretty strange if they block our web portal ... make no sense

  0

  Comment actions Permalink
• 

  Maurice Field

  • July 24, 2024 06:53

  I've didabled it temporarily and it loads Firewalla web then.  It's using AdGuard base filter, social media filter and tracking filter. I've added my,firewalla,com to exclusions and will see how that goes.

  0

  Comment actions Permalink
• 

  Firewalla

  • July 24, 2024 16:54

  This is really strange, let me get our test team verify this. 

  0

  Comment actions Permalink
• 

  Maurice Field

  • July 24, 2024 17:27

  Thank you.  I have also contacted Adguard support.

  0

  Comment actions Permalink
• 

  Firewalla

  • July 24, 2024 22:17

  let me know if you find anything. We are very curious

  0

  Comment actions Permalink

Please sign in to leave a comment.