Netflix error on ipad

On Firewalla Gold SE I'm having problems connecting to shows on Netflix. I can open the app, select a profile, and get to the home screen. However, if I attempt to play a show one of two things happens:

1) the screen hangs with a connection spinner (like what it shows when there's not enough bandwidth),

or 2) it shows a pop up message "ERROR A server with the specified hostname could not be found. (Playb:10008;NSURL:1003;)"

Either way I'm unable to play videos on this ipad.

The iPad is part of a group of devices that have family protections, however Netflix itself is not blocked at the app level within Firewalla. But if I remove the iPad from the group I can play Netflix videos without a problem.

Any ideas of how to fix this? I need the iPad to remain in the family protection level group.

Firewalla

July 14, 2024 06:19

Can you selectively pause the rules applied to the group? This is likely the best way to zoom into the rule that may be impacting the iPad.

Big Riff

July 17, 2024 01:32

Looks like I got it worked out, thank you.

July 17, 2024 01:45

What was the problem?

July 20, 2024 13:13

Somehow one of the Netflix US servers ended up on a blocked site list. I removed that and problem solved. Thank you

Netflix error on ipad

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