Device "Firewalla" does not show flow activity

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DB

• December 03, 2023 22:44

Gold+ user with current v1.56.81 app.

Drill down into any device to find activity, upload, download and history with flow chart EXCEPT the Firewalla device.

Drilling down into the Firewalla device on the app gives nothing previously mentioned while drilling down on Firewalla device in the web interface only show spinning icon and screens devoid of data.

Is that something that will be fixed or removed in later iterations?

Thanks.

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  Firewalla

  • December 04, 2023 00:17
  • Edited

  Firewalla is really "self", which all traffic passes through. If we turn on that monitoring, it may just duplicate either LAN or WAN side traffic.

  For traffic sourced from firewalla, it is so little, and likely not useful to any user.

  Web interface shouldn't spin, let me talk to our test and see if they can reproduce it

   

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  DB

  • December 05, 2023 05:52
  • Edited

  I've been able to resolve the issue.

  The problem occurred in the MSP when choosing to view device Firewalla history flow stats.

  The columns did not populate with data while the spin icon eternally rotated "waiting for data"

  Logging in or out did not fix the issue

  I noticed a search field midscreen that said "clear all" or something like that. Since there were no flows showing and no visible search entries, I ignored it.

  In time I clicked the "clear all" and voila, the screen refreshed with traffic flow representing the WAN-1 port, I was able to search and display was as expected.

  Evidently there was an invisible space entered in the search input field which kept everything spinning.

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