How do I assign an internal DNS server for OpenVPN to hand out to clients when connected

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    Support Team

    Which Firewalla product are you using? Gold/Purple or Blue Plus?

    It can be configured in the app except Blue Plus.

        Box Main Screen -> Network -> OpenVPN -> Edit -> Change DNS Server -> Save

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    Ray Hill

    I have the gold plus.
    I have it set like that already, but it still hands out the WAN DNS

    And it used to work about 6 months ago when I first set it up. But it quit working and now hands out the public DNS from the ISP.

    I also reset the profile and password, but still picking up the WAN DNS instead of assigned DNS in the Network -> OpenVPN ->  config

    Its like an update occurred that broke the functionality.

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    Support Team

    Have you tried to turn off and turn on OpenVPN Service in the app? (Box main screen -> VPN -> OpenVPN)

    It may hand out the WAN DNS, but the actual effective DNS should have already been the internal DNS server. (Firewalla will intercept the DNS and redirect it)

    Restart OpenVPN service will update the config file so that DNS server in the config file will be updated too.

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    Ray Hill

    I turned off and then on but no luck. Can ping IP but not by DNS name.

    I reset profile but no luck. Same results

    Added Wireguard VPN and same results. Hands out WAN DNS instead of configured DNS.

    Can I pay yall to screenshare and solve this issue immediately instead of once a day chats?

    I need to get this working and have been at it for a week.

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    Firewalla

    @Ray, I created a ticket for you so we can respond faster. 

    Our support is free :)

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