Synology Quickconnect

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swrobel

• September 10, 2023 21:39

Is anyone able to get Synology QuickConnect to work with their Firewalla? I'm not seeing any synology-related traffic being blocked, but I still can't share files using QuickConnect.

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  Firewalla

  • September 11, 2023 18:01

  Unlikely that firewalla will block quickconnect. Does that service require you to do port forwarding? or have a publicIP?

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  swrobel

  • September 11, 2023 18:56

  QuickConnect is not supposed to require port forwarding (PDF link). It's basically some sort of proxy service run by Synology, as I understand, that should "just work," as it has in the past for me with other routes, but it hasn't been working since I switched to Firewalla.

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  swrobel

  • September 11, 2023 19:14

  Another indicator that Firewalla is blocking something is that it works when I enable "emergency access." Yet, when I look at my Synology device's traffic, I can't see anything being blocked that's obviously causing the problem.

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  Firewalla

  • September 11, 2023 23:21

  If emergency access works, please look at your rules sections; If this thing is VPN like, check family mode, ad blocker ... 

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  swrobel

  • September 14, 2023 21:42

  I don't have Family Mode enabled, but I did have Ad Block enabled. However, disabling Ad Block doesn't fix it.

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