Firewalla Gold - web interface

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Eric

• February 22, 2021 14:45

I'm considering purchasing the Firewalla Gold for a medium size business but I'm concerned about the desktop web interface which requires activation from a cell phone (based on Firewalla Gold description). The reason I'm concerned is because I don't want anything tied to a specific phone (a.k.a a person's identity). Since this is a business, any activation requirements should be done via business information not personnel information.

Is there any way to activate the Firewalla Gold web/desktop interface without using a personal cell phone?

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  Firewalla

  • February 22, 2021 17:48

  All of our products will require a primary phone to use.  We may change if there are enough business users that want the traditional way of login, but that likely to cost extra. 

  Here is more information on the web interface https://help.firewalla.com/hc/en-us/articles/360052779253-The-Firewalla-Web-Interface

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  Ian Westerfield

  • October 03, 2024 22:48
  • Edited

  It's rather limited... And the inflexibility of the response here feels almost user-hostile in nature. Although the ability to authorize multiple devices is a nice move in that direction. JMHO

  EDIT

  People know better than you (Firewalla) how best to implement your device they pay for. Just saying.

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  Firewalla

  • October 04, 2024 04:22

  This thread is pretty old, now we have https://firewalla.net service, which doesn't require a phone to login. 

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  Ian Westerfield

  • October 04, 2024 11:38

  Firewalla, we are talking about the same thing. Unless you mean paying for the privilege?

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  Firewalla

  • October 04, 2024 16:56

  Sorry, I am confused. Are you asking for a login? or are you asking for a free version of the firewalla.net? The latter is not possible; we are paying AWS monthly for storage, computing, and data, and we only charge $3 per month. At least, we don't feel it is excessive for the features we are providing you. 

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  Ian Westerfield

  • October 04, 2024 17:16
  • Edited

  Not a free version, and not even full on RBAC, just a user/pass and maybe a 2FA  (like some not mobile-based 🙂) would be nice.

  I think the misunderstanding on my part is you consider the web app an augmentation.

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  Firewalla

  • October 04, 2024 21:59

  There are two different web apps: https://my.firewalla.com, which is the augmenting/free version. It keeps no state and proxies everything. This requires the mobile app to login. 

  Https://firewalla.net, which is the MSP interface, has 2FA and user/password login, and is based on aws services. 

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  Ian Westerfield

  • October 05, 2024 00:24

  Yes, seems to be the way.

  However, could we open a request to evaluate pushing that particulate capability into “my.firewall.com”? It wouldn’t necessarily rely on cloud infrastructure, which alleviates that particular concern.

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  Firewalla

  • October 05, 2024 04:53

  The only way to make my.firewalla work is to move away from a proxy model (the webserver stores no data, no state) to rely on aws for authentication. And this is exactly what the MSP interface is doing. 

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