Cannot Remove Port Forward Rules after device removed.

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Chris G

• December 16, 2020 22:10

Just an FYI for others.  

Firewall Gold Box 1.971 (52dcc669) / IOS App 1.43 (23)

Problem: If you have a device on your network with Port Forwarding rules enabled, and later remove the device, the port forward rules no longer appear in the Port Forward list.  If you attempt to add a new device and assign the same port forwarding rules to the new device, the App indicates the port is not available and in use by a different device.   

With the device removed, you can no longer access the Port Forward rules to that device.  

Solution: Add the device back onto the network, remove its port forwarding rules, then remove the device.  You should now be able to add the port forwarding rules to the new device.

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  Support Team

  • December 17, 2020 04:34

  @Chris, 

  By removing the device, do you mean you've deleted the device manually? By design, if a device is deleted, all rules applied to the device will be deleted, including port forwarding rules.

  The problem you described seems to be a bug, we will try to reproduce it and troubleshoot on our side. 

  In addition, we will offer an option, in the upcoming app release, to overwrite previous port forwarding rules when you attempt to add the same rule to a new device, hope that will help to resolve conflicts more easily. 

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  Mark Arana

  • December 20, 2020 19:14

  +1 for this. My son is playing Minecraft on his iPad and I've got a few dozen PortForwarding requests from this app/device. I think the option you outline above to overwrite is a good approach.

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