Scheduled block rule not reflected on device group in app

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JeeHaa

• September 28, 2022 14:36

I have set a scheduled daily rule that blocks internet access between 22:00-7:00. During that time however, the app does not seem to show the "Internet" button as active for that Group or  the devices in it. Can this behavior be changed so it shows as "Block On"?

BTW: Similar requets for block rules on other categories that have a button like Games/Social, etc.

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  Support Team

  • September 29, 2022 04:16

  The "internet" button, as well as the "Gaming" and "Video" buttons, will only be shown as "Block On" when there is an active rule set to "always" or "one hour". Other scheduled recurring rules will not be reflected on the control button. 
  However, we've noticed that this behavior can cause confusion sometimes, and the product team is working on a new design to address the issue. Thanks for pointing it out!

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