Site blocked, but it's not blocked?

I noticed many of my top inbound blocked flows are things like office.com, office365.com etc. I'm guessing it's for push notifications or something? They seemed legit, although I'm not sure how the router would know which device to forward the incoming request to? So I created a rule to allow outlook.office.com, office365.com... they still show up as blocked, but when I click on the details the button is there to "undo allow" if I click on diagnose, it says the standard rule "block traffic from Internet, all devices, always" is still in effect for it. So for one, is this a common thing to need to allow when you use office 365?, And how would I allow it? Thanks!

Jon

January 25, 2023 20:43

I am confused by this too Firewalla Support team. I have a number of sites that I've explicitly allowed out through the firewall to fix issues (e.g. Google, Samsung, Bitdefender, NTP), but these still appear in the Blocked Flows list. As with OP above, viewing the flow detail shows 'Undo Allow' so Firewalla knows it is allowed, yet still shows as a Blocked Flow? Is there a good reason for this? If it is by design, could there be a filter added to not show Allowed sites in the Blocked Flows list as it's confusing.

Site blocked, but it's not blocked?

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