Data usage descrepencies between Firewalla Gold and Xfinity...

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    Firewalla

    Does your monthly dates start (under the monthly data plan feature) with the same date as the Xfinity? Are you in router mode?

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    Wes Thurmond

    Both start on the first of each month. Yes I'm in router mode.

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    Wes Thurmond

    Here are a few screen shots. I got my firewalla gold around the middle of April of this year.

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    Firewalla

    Assume your first date of bandwidth usage is the same in Firewalla and Comcast, did you significantly decrease internet usage? just looking at april and June month, the difference is a 50% decrease usage.  While I think Firewalla recorded usage is the same ... 

    So will there be a possibility that Comcast is undercounting?

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    Wes Thurmond

    It could be Comcast undercounting. I haven't really decreased usage, I don't think. Biggest consumers are game downloads and streaming services. The first three days of July, I downloaded 180 GB in new games and Comcast only showed around 50 GB usage for that period even after waiting the 24 hours they say it could take for usage to update.

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    Wes Thurmond

    In May I also stopped using my Netgear orbi for access points and started using a ubiquiti switch with ubiquiti access points.

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    Firewalla

    At the moment, I think Xfinity may have some funky accounting for sure. Maybe they give free downloads or something. 

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    Wes Thurmond

    One other weird thing is when I switched to firewalla as my router My download speeds increased from consistently around ~750 down to consistently ~890. My uploads didn't really change though.

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    Wes Thurmond

    Not complaining, just weird. :-)

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    Firewalla

    The Firewalla hardware (all of them) are likely much/much more powerful than your average consumer hardware. And by breaking WiFi and routing/filtering, you also optimized the data path to be a lot more efficient 

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    David Rothenberger

    I have Xfinity with cable. We have a main DVR and a satellite box in another room. That satellite box connects via WiFi and basically streams its content, similar to the way a browser would using their Stream service.

    That WiFi traffic is counted by Firewalla, but is not counted by Comcast. This causes a discrepancy for me where Firewalla shows more traffic than Comcast.

    Perhaps that is also what you're seeing?

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    Wes Thurmond

    Maybe, I primarily use an Xbox for games and streaming. I use a cable to connect it to my primary switch instead of wifi. In this example ( https://help.firewalla.com/hc/en-us/community/posts/7858285134099/comments/7860803025299 ) I verified the game download sizes in the MS store afterwards and the total was over 100GB still far above the Xfinity recorded ~50GB

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    Wes Thurmond

    It looks it was an xfinity issue and it's been fixed now. There is a ~20GB discrepancy that started the first of this month, but aside from that the internet data usage numbers between firewalla and xfinity are in line.

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