Family Protect not working

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iridium43

• June 10, 2022 23:00

I just finished setting up my Firewalla Gold and it seems generally great so far. One issue is that it doesn't appear that family protect is working. I am able to browse all sorts of websites I would expect it to block. Any idea how to fix it? (note: I've tried restarting the feature a few times, but no luck)

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  Firewalla

  • June 10, 2022 23:05

  1. Check if your devices are not hiding DNS using DoH. (some browser does it)

  2. If you are discovering naughty results while searching, you need to turn on safe search

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  iridium43

  • June 10, 2022 23:15

  Thanks, in this case I wasn't searching, just trying to directly access adult sites. I've observed this behavior on and iphone and ipad so far. From what I've read doh is implementing on these devices but I can't find any settings to change the behavior to verify it. 

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  Firewalla

  • June 11, 2022 00:27

  Double-check and see if your devices are running things like iCloud private browsing. That also hide stuff. Or tap on devices and turn off "porn" and see if that works

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