Target List sync problems

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7 comments

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    Firewalla

    Did you get the resolved? I remember seen a ticket from you.

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    David Rothenberger

    I did create a ticket, received a response, and responded to that.

    The current status is that the Target List I created in my.firewalla.com has now shown up in MSP, but the Target List I created in MSP is still not available in teh App.

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    Chris Stone

    I still have this problem now. Any list created in MSP does not show up in the app.

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    Michael Bierman

    Hi Chris, 

    Where are you looking specifically? Under rules > Target list you should see two Groups: Firewalla Managed and User Managed.

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    Chris Stone

    Hi Michael,

    In the app, if I take the route:

    Network > NAT Settings > (Add a rule or choose existing) > Ingress Firewall > Selected Sources > Add a source > Target List

    I see the FIREWALLA-MANAGED rules plus USER-MANAGED. Under user-managed, I see one target list which I had previously created in MyFirewalla.

    In the MSP Portal, (https://<MSP address>/global/targetlists) however, I do not see the MyFirewalla created list. I do have two lists that I added via MSP which are not showing in the App.

    I have an open ticket, so hopefully we can get to the bottom of it. At the moment, I'm seeing reduced functionality by having paid for MSP. Last time I just cancelled MSP due to this but I thought I'd persevere as the API may prove useful going forward.

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    Chris Stone

    So support helped me out here. I didn't realise (or hadn't considered) that you can have target lists at both the MSP level and per Firewalla. I had created the target lists at the MSP level, I needed to select my box and create the target lists there.

    It wasn't super obvious in the portal, at least not to me.

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    Firewalla

    We will clean up this in the next MSP release (making all targets available to devices)

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