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    Mark Fruehm

    So the AP7 is fine for Canada now. It’s just the tariff issue preventing sale? If I order it for US delivery and go pick it up , it would be fine ?

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    Firewalla

    You can order and have unit delivered to the USA. 

    We are still auditing Canada shipping/tariff  at the moment. 

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    David Morris

    Looking forward to updates re Canada shipping.

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    Mark Fruehm

    So the US version does have Canadian Certification now?

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    Firewalla

    Yes, USA version is certified for Canada

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    Mark Fruehm

    Ok great! What is typical delivery time within US? If I order today and have it shipped to Pembina North Dakota… how long would it take?

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    Firewalla

    Should be anywhere between 2-5 days. 

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    David Morris

    Thanks. So at present, if I pick the USD option at the bottom, I see the units, but I cannot set a shipping address in Canada. But it is certified to work here. So, if I brought it back myself I could sort the customs and such?

    And, your plan is to look into how to do the shipping and then add a possibility for that--but that depends on the tariffs and such, and requires legal, etc.?

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    FirewallaSupportDesk
    Yes, the AP7 Desktop has the certification done for Canada. Currently, the hold up is the auditing result of Canada shipping/tariff. Once that is done, we will open the sell. We are expecting the auditing be done in 1-2 weeks.
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    Don Lim

    Let's pray for the day a gold pro max will be available. 10gbps & sfp+ the pinnacle of firewalla

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    Firewalla

    Have you tried firewalla crystal? Use your own hardware :)

    As of the Firewalla Gold Pro Max Duo Ultra 10G ... it is too expensive to build at the moment, we are waiting until parts price stabilize, may be another year or two

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    Mike Poteet

    Is there any update on shipping timelines for Switch SE?

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    Firewalla

    Switch SEs are on their way from Taiwan at the moment. We are hoping to ship them in the latter half of November. (International orders also will likely ship later half of November)

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    Jason Retzke

    When the Switch SE stock arrives for the current batch (latter November, per above), do you anticipate reopening for new orders/pre-orders?

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    Firewalla

    We will make sure all committed units ship first. Anything left over, we will start normal order. Likely beginning of December, that batch is on the way.

     

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