Welcome to Firewalla MSP
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What is Firewalla MSP?
Firewalla MSP is a Managed Security Portal designed for security and infosec professionals to manage multiple Firewalla boxes remotely. As a cloud-based management system, each management portal is an isolated container within the Firewalla Cloud, managed instance data will be fully isolated within this container.
More on the MSP Portal: https://help.firewalla.com/hc/en-us/articles/4409866753427
If your question is private, please feel free to send help@firewalla.com an email
To sign up for the MSP Portal please visit https://firewalla.net
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Just enrolled and it's pretty cool to manage my family's boxes, i.e. non-business. I'm just worried that it will be cost prohibitive since I'm not a business. I have one gold, two blue pluses, and two purples I haven't put online yet and convinced my brother to buy a purple who hasn't put his online yet either. I was expecting something for something similar for power users and not a business.
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Please let us know if you like the interface.
As of the cost, it will likely take a while to get the pricing down, the early access will help us to scale the system; But, our engineers really want this to work for small / home networks, so they will do their absolute best to ensure everyone is covered.
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My FWG in router mode shows in the MSP that it was last seen yesterday at 4:47AM. I don't know if it's related or not, but I'm not able to click on alarms and see alarm details. I see the alarms, but when clicking on them the right column says "No alarm detail found".
Also, when clicking on alarms in the iOS app to see details the app crashes. Running early access on the box (1.9740) and my phone (1.50 (47)).
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Your instances should all be updated to support API's. We are still working on this article, but it should be useful for you to start something.
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@shyam
It is too early to talk about selling the MSP at the moment. likely we will work on some things once the early access is over.
As of your second question, it is highly possible for us to create a model where units are shipped from us and directly to your customers, then automatically provisioned with your policies. It is not there yet, but if this is required, we can build it.
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Sure send an email to help@firewalla.com
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I presume MSP with a single device will be free? The only thing I want is Webhook/Slack/IFTTT Integration and the API.
It would feel very wrong to build my own Home Assistant integration only to later be charged for the privilege to extract data from my own hardware, so I hope you don't do that. -
The MSP services will not be free. Amazon charges us $$$ to host the containers, plus building these things also costs engineering $.
Since we do have a lot more none MSP users using the MSP interface, we may create a different tier (cheaper) for normal users. For example, today's MSP infra is fairly redundant, normal users may not need it ...
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Yeah, I just want to create switches in Home Assistant, so I can click on "Adblock" in my Home Dashboard or say to Siri "Turn off adblock" and it toggles on/off, and to export very simple data like current bandwidth usage.
This is a good example of data exportable freely from OPNSense at least and imported to Home Assistant, I don't think I should have to pay a monthly fee to export the same data from my Firewalla.
https://youtu.be/DcdHEajqSRw?t=839 -
Yes. You can set up syslog server with firewalla https://gist.github.com/mbierman/f3d184b65e0f4de6fa75a4a5d5145426
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We've released a newer 2.0 release, please see release notes here https://help.firewalla.com/hc/en-us/articles/7180826740115
* Sudo access to a managed device and 2fa will be coming in a bit later after this.
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