Mac App does not find Firewalla Gold Pro

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D Moor

• January 06, 2026 11:03

Just installed the Mac app on MacOS 26.2.  Bring up the app and it doesn't see the device.

The device is seen in the MSP portal.

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  Firewalla CM

  • January 06, 2026 18:34
  • Edited

  Try using "Allow Additional Pairing" on the Firewalla Mobile App (Go to your box main screen > Settings > Advanced > Allow Additional Pairing) to pair your box with the Mac App. See the steps here for more details: https://help.firewalla.com/hc/en-us/articles/29992308535443-Running-the-Firewalla-App-on-a-Mac 

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  D Moor

  • January 06, 2026 20:28

  Thanks, that did it.  Sorry I didn't find that article.

  So darn complicated ....

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